City of Montreal Asks Elix to Optimize Its Services to Its Citizens - Elix Will Simplify the Telephone Services Access of the New City.Business Editors/High-Tech Writers MONTREAL--(BUSINESS WIRE)--March 11, 2003 Elix, a world leader in self-service and agent-assisted touchpoint solutions for contact centers, announces that the City of Montreal Of Montreal is an American indie pop band formed in Athens, Georgia, fronted by Kevin Barnes. It was among the second wave of groups to emerge from The Elephant 6 Recording Company. has decided to pursue its collaboration with Elix for the management of its telephone service: 87-ACCES. With the VoiceXML technology, allowing for electronic content online to be available to phone users, and the Web, this leading-edge information service will allow the new City of Montreal to offer a superior service quality to all its citizens. Elix is in charge of the management and the integration of new vocal services offered to Montreal's 27 new boroughs, of new telephony applications installation, which take advantage of VoiceXML and the Web, and information access simplification given by the City, 24/7. With the help of this new technology and without the help of an agent, it will now be possible to easily and quickly obtain precise information on garbage collection A software routine that searches memory for areas of inactive data and instructions in order to reclaim that space for the general memory pool (the heap). Operating systems may or may not provide this feature. schedule only by indicating a postal code Noun 1. postal code - a code of letters and digits added to a postal address to aid in the sorting of mail postcode, ZIP code, ZIP code - a coding system used for transmitting messages requiring brevity or secrecy or to obtain the place where a vehicle was towed by entering a plate number. Elix's role in this project is to valorize val·or·ize tr.v. val·or·ized, val·or·iz·ing, val·or·iz·es 1. To establish and maintain the price of (a commodity) by governmental action. 2. the operations, which necessitate human assistance by liberating the City of Montreal's agents from repetitive tasks without great added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:
About 87-ACCES The City of Montreal offers to its citizens an automated phone line giving information on its services, programs and activities. This service is available 24/7 and offers rapid access to precise information that is treated by a user-friendly system, which allows for anybody's listening rhythm. A personalized assistance is also available during open hours. About Elix Elix is a world leader in self-service and agent-assisted touchpoint solutions for contact centers. The company offers a complete suite of products and services for the development of contact center and telecommunications services, including: Elix IVS ivs - INRIA Videoconferencing System. A video-conferencing tool for the Internet based on the H.261 video compression standard. http://zenon.inria.fr:8003/rodeo/personnel/Thierry.Turletti/ivs.html. for the development of interactive services such as telephony, voice, fax, voice recognition, Internet, and text-to-speech; Elix Impresario, an advanced agent productivity toolbar A row or column of on-screen buttons used to activate functions in the application. Many toolbars are customizable, letting you add and delete buttons as required. Toolbars may be fixed in position or may float, which means they can be dragged to a more convenient location in the ; and Elix Presto, a selective data collection engine. Elix's mission is supported by Intel Communications Funds, Bell Mobility Investment, Fondaction, and GTI GTI Gas Technology Institute GTI Global Taxonomy Initiative GTI Good Time Interval GTI Guelph Turfgrass Institute GTI Green Theme International GTI Gordon Training International GTI Georgia Transportation Institute GTI Group Travel Insurance Capital. More information about the company is available at www.elixonline.com. All trademarks and registered trademarks are the property of their respective owners. |
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