City of Dallas Goes-Live on State-of-the-Art Computer-Aided Dispatch System to Enable Multi-Agency, Multi-Jurisdictional Dispatch and Rapid Response.SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. -- TriTech Software Systems, a leading provider of multi-agency, multi-jurisdiction public safety software solutions, announces the successful implementation of the multi-million dollar, state-of-the-art computer-aided dispatch (CAD) system for City of Dallas on Wednesday, August 22, 2007, replacing its 30-year-old obsolete mainframe system. "We're extremely pleased with how VisiCAD is performing and Dallas Police and Dallas Fire Rescue dispatchers agree that the CAD system is performing extremely well. The dispatch system has performed flawlessly since go live. The enthusiasm for the system, its capabilities and potential, and the TriTech team go without question to enhancing the City's public safety services," says Lynn Chaffin, Public Safety Portfolio Manager for the City of Dallas. She also stated, "The entire TriTech team has been extremely dedicated to our go live. Our dispatchers have commented on how much support they felt by being able to look around and see TriTech personnel there, ready to help if needed. The engineering staff has been very responsive and resourceful in addressing our issues." Ms. Chaffin went on to further say, "Implementing a large-scale project of this complexity offers many challenges and we are making good progress. Issues concerning MDC (1) (Mobile Daughter Card) See riser card. (2) See Meta Data Coalition. Connectivity and several Interface improvements have been quickly facilitated by TriTech engineering staff, and writing police reports to the legacy mainframe has required additional programming. The primary frustrations of officers in the field relate to connectivity issues that are being addressed; additional field training should resolve other issues. At no time during this implementation has public safety or officer safety been compromised." VisiCAD Command(TM), TriTech's award-winning computer-aided dispatch system, enables the city's three command centers, Dallas 9-1-1, Dallas Police, and Dallas Fire and Rescue, the flexibility and configurability for handling multi-agency, multi-jurisdiction "joint responses" to emergency and non-emergency calls. Each agency's mobile resources (1,800 Police and 200 Fire & Rescue) can be jointly coordinated on an interoperable level with the command centers handling the city's 4,000 daily calls (3.6 million annually). VisiCAD Command's integrated mapping provides a GIS-centric approach to computer-aided dispatch and emergency response not previously available. The mapping display integrates with in-vehicle Automatic Vehicle Locator LOCATOR, civil law. He who leases or lets a thing to hire to another. His duties are, 1st. To deliver to the hirer the thing hired, that he may use it. 2d. To guaranty to the hirer the free enjoyment of it. 3d. (AVL (Automatic Vehicle Location) See mobile positioning. ) and the mobile GPS receiver to poll latitude and longitude latitude and longitude Coordinate system by which the position or location of any place on the Earth's surface can be determined and described. Latitude is a measurement of location north or south of the Equator. coordinates, which are utilized for live mapping display updates for VisiCAD Command. The GIS integration and AVL functionality work seamlessly to assign resources through routing-based unit recommendations that utilize street networks to ensure fast and accurate unit routing and incident response times. Additional mission-critical features include Automatic Dispatch allowing Police and Fire Rescue dispatchers to automatically determine and dispatch the optimum units to an incident across agencies; Prior incident and premise history information available to the field in real-time - first responders first responder First response personnel Emergency medicine A person employed in the public sector–EMT, fire fighter, police, volunteer EMS–whose duties include provision of immediate medical care in the event of an emergency; FRs have basic emergency and field officers in hot pursuit or in high risk situations such as responding to a hazardous materials site or high crime locations will have this intelligence at their finger tips Finger Tips is a television programme by The Foundation for CITV, first broadcast in 2000. Presented by Stephen Mulhern and Fearne Cotton (later replaced by Naomi Wilkinson). The show is about creating models out of household items and aimed at a child audience. to greatly increase safety. VisiCAD's seamless Interface capabilities will also allow for other departmental agencies to be brought on-line such as Dallas Police Department The Dallas Police Department, established in 1881, is the principal law enforcement agency serving Dallas, Texas. The department is responsible for law enforcement and investigations within the city. Physical Evidence Investigation (crime scene) to provide data sharing The ability to share the same data resource with multiple applications or users. It implies that the data are stored in one or more servers in the network and that there is some software locking mechanism that prevents the same set of data from being changed by two people at the same time. between regional jurisdictions. "The City of Dallas Go-Live has been a tremendous success in terms of VisiCAD performing up to the City's expectations. With over 175 installations worldwide and 20 CAD-to-CAD interfaces in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and 12 in Canada, TriTech's expertise in implementing a large-scale Multi-Agency, Multi-jurisdictional solution was important to meet immediate critical needs for the City of Dallas. We are extremely proud of the critical function our software provides to make emergency response more efficient, help protect the safety of our officers, and to save lives," says Chris Maloney, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of TriTech Software Systems. About TriTech Software Systems TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS agencies through its integrated suite of public safety applications. In addition to its award-winning Computer-Aided Dispatch (CAD) product, VisiCAD Command, TriTech offers innovative Microsoft[R] NET-based products such as VisiNet Mobile, a wireless mobile fleet application that seamlessly extends CAD to in-vehicle laptop computers, and VisiNet Law RMS (1) (Record Management Services) A file management system used in VAXs. (2) (Root Mean Square) A method used to measure electrical output in volts and watts. 1. RMS - Record Management Services. 2. , a robust workflow management, and crime reporting tool. The company has worldwide installations with more than 175 installations in the United States, Canada, Australia, New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. and the United Kingdom. For more information on TriTech, please visit www.tritech.com. |
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