Citrix Simplifies Secure, On-Demand Access For State of Montana IT Services Division.

Business Editors/High-Tech Writers

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Feb. 24, 2004

Integrating Citrix Access Infrastructure with PeopleSoft 

Enterprise Portal Provides Single Access Point For 12,000 Employees;

Reduces Help Desk Calls by 85%

Citrix Systems, Inc. (Nasdaq:CTXS), the global leader in access infrastructure solutions, today announced that the State of Montana Department of Administration Information Technology Services Division (ITSD) has implemented the PeopleSoft(R) Enterprise Portal with the Citrix(R) access infrastructure to simplify access to applications and information for nearly 12,000 employees working throughout the state. The improved portal integration requires fewer employee sign-ins to applications, substantially reduces training time and has cut help desk calls by 85 percent.

The ITSD, a division of the Department of Administration, provides much of the statewide information technology (IT) infrastructure for the State of Montana including certain support for the state's 23 departments and nearly 12,000 employees. In an effort to provide widespread offices with access to key human resource, financial and other applications in the PeopleSoft applications, ITSD implemented the PeopleSoft Enterprise Portal to enable centralized access and management. Integration of the Citrix access infrastructure with the PeopleSoft Enterprise Portal reduced training requirements and calls to the help desk by eliminating the need for users to log in multiple times or open several screens simultaneously.

"As we were already using a Citrix solution to solve many of our remote access and connectivity needs, it seemed natural that we would turn to Citrix for a portal integration solution," said Rick Bush, manager of Web-based services for the ITSD. "As a result, Citrix Consulting came in, developed a scope of work, worked with us on the implementation and looked at future options. Everything flowed."

Citrix Consulting responded with a Web interface running in an active, unobtrusive Web client -- a "pagelet" -- that greatly improved deployment of non-PeopleSoft applications to the Portal. Using this pagelet, the solution provides end users with a single point of access to the state's core PeopleSoft applications, as well as other Windows(R), UNIX(R), legacy and Web applications, through a standard Web interface, regardless of client platform. Moreover, the pagelet improves the flexibility of the portal, enabling IT managers to add any number of new applications.

"The State's main requirement was to improve integration with the portal to streamline system performance and to make applications more user-friendly," continued Bush, "The Citrix pagelet addressed both of these needs. Our trouble calls have dropped from one or two per day to one a week or less."

"Reducing the number of trouble calls from one every day to only one per week represents an 85% reduction. While just a 15-minute trouble call every day does not immediately appear very powerful, multiply that across six operational days a week, 52 weeks a year and you are looking at adding two full weeks of availability for your IT staff," said Mark Goldman, vice president, Government Systems for Citrix. "As a result of the Citrix pagelet, overworked agency IT staffs can focus on critical projects or entirely new initiatives, doing more work with fewer resources."

Citrix access infrastructure software is in use in all 50 state-level governments, 200+ U.S. Federal Agencies and all 14 U.S. Cabinet-Level Departments.

About Citrix

Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader in access infrastructure solutions and the most trusted name in enterprise access. Citrix software enables people in businesses, government agencies, and educational institutions to securely, easily and instantly access the on-demand enterprise, from anywhere, anytime, using any device, over any connection. Nearly 50 million people in more than 120,000 organizations rely on the Citrix MetaFrame(R) Access Suite to do their jobs. Citrix customers include 100% of the Fortune 100 companies, 99% of the Fortune 500, and 92% of the Fortune Global 500. Based in Fort Lauderdale, Florida, Citrix has offices in 22 countries, and more than 7,000 channel and alliance partners in more than 100 countries. For more information visit http://www.citrix.com.

For Citrix Investors

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the company's business involving the company's products, their development and distribution, economic and competitive factors and the company's key strategic relationships and other risks detailed in the company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein.

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PeopleSoft is a registered trademark of PeopleSoft, Inc.