Citrix Garners Strong Demand for Upcoming Release of Citrix MetaFrame Password Manager.

Business Editors/High-Tech Writers

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Sept. 16, 2003

More Than 60,000 Users Worldwide Participating in Early Adopter

Program for Password Security, Single Sign-on Solution

Citrix Systems, Inc. (Nasdaq:CTXS), the global leader in access infrastructure solutions, today announced strong participation in its Early Adopter Program, indicating customer demand for Citrix(R) MetaFrame(R) Password Manager, the new password security and single-sign-on product that is scheduled for general availability this month. More than 55 organizations with 60,000 users worldwide, including customers in Australia, India, the Netherlands and South Africa, have joined the Early Adopter Program, demonstrating strong demand for a single-sign-on solution that addresses both password security concerns and growing help desk support costs.

Citrix MetaFrame Password Manager is the newest product in the Citrix MetaFrame Access Suite - complete access infrastructure for the on-demand enterprise. MetaFrame Password Manager provides password security and single-sign-on access to heterogeneous computing environments including Windows(R), Web, proprietary and host-based applications running on a variety of local clients or in the Citrix MetaFrame Access Suite environment. Designed to work seamlessly with both Citrix MetaFrame Presentation Server, the foundation of the suite, and Citrix MetaFrame Secure Access Manager, Citrix MetaFrame Password Manager can simplify end-user computing, improve worker productivity, increase network security and reduce help desk costs.

According to Andreas Faruke, head of Identity Management Services for Deloitte & Touche in Canada, "The strength of passwords is flawed because people are involved. The human element is the weakest link to the password equation."(C) While remembering one or a few passwords is not usually problematic, the average employee accesses five to 30 password-protected applications in the course of his job function. To manage this proliferation of passwords, end users either create easy-to-guess passwords or they store them on sticky notes, under the keyboard, or in an unencrypted computer file, which creates further security concerns.

According to Faruke, "Anywhere between 25 and 50 percent of help desk calls relate to password resets. These calls cost as much as $30 per end user, with the helpdesk receiving at least five calls per end user every year. And, these costs fail to account for the downtime that occurs when users are locked out of systems for any length of time."(C)

"As one of the largest integrated health care systems in the Midwest, we're committed to providing medical and administrative staff with seamless access to critical patient information while complying with government regulations for the security and privacy of confidential data," said Jonathan Ballard, Network Engineer of Rockford Health System, a participant in the Early Adopter Program. "We look forward to implementing Citrix MetaFrame Password Manager to enforce corporate identity management policies and give us the added confidence that access to patient information is secure."

Unlike other single-sign-on solutions, Citrix MetaFrame Password Manager does not require complex scripting or application-level integration to support a full range of applications. Instead, Citrix MetaFrame Password Manager is cost-effective and easy to implement across the enterprise. Citrix MetaFrame Password Manager automatically allows the user to be logged into any password-protected information system, enforcing password policies, monitoring password-related events, automating end-user log-ins, managing password changes and automatically generating complex and random passwords for users.

"We conducted research and found that managing passwords is a serious concern for our enterprise customers, so much so, that a significant percentage of our customers have allocated budget specifically to deal with it," said Bob Kruger, senior vice president and chief technology officer for Citrix. "We developed Citrix MetaFrame Password Manager in direct response to our customer's needs. Our customers depend on Citrix access infrastructure to reduce administrative costs, simplify end-user computing and increase network security, so an identity management solution like Citrix MetaFrame Password Manager is the obvious next step to meeting their secure access needs."

Citrix developed the Early Adopter Program to address the immediate enterprise access needs of its customer base of nearly 50 million users in more than 120,000 organizations worldwide. Under the program, Citrix customers were given the opportunity to test and deploy Citrix MetaFrame Password Manager in a pilot environment. These organizations have been able to realize immediate benefit from centralized password policies, encrypted user files and IT administrator password management capabilities.

About Citrix

Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader in access infrastructure solutions and the most trusted name in enterprise access. Citrix software enables people in businesses, government agencies, and educational institutions to securely, easily and instantly access the on-demand enterprise, from anywhere, anytime, using any device, over any connection. Nearly 50 million people in more than 120,000 organizations rely on the Citrix MetaFrame Access Suite to do their jobs. Citrix customers include 100% of the Fortune 100 companies, 99% of the Fortune 500, and 92% of the Fortune Global 500. Based in Fort Lauderdale, Florida, Citrix has offices in 22 countries, and more than 7,000 channel and alliance partners in more than 100 countries. For more information visit http://www.citrix.com.

For Citrix Investors

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the company's business involving the company's products, their development and distribution, economic and competitive factors and the company's key strategic relationships and other risks detailed in the company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein.

Citrix(R) and MetaFrame(R) are registered trademarks or trademarks of Citrix Systems, Inc. in the U.S. and other countries. Windows(R) is a registered trademark of Microsoft Corporation in the U.S. and/or other countries. Faruke/Deloitte & Touche quote: copyright (C) West Coast Publishing. All other trademarks and registered trademarks are property of their respective owners.