Citizens Trust Bank Announces New Loan Decisioning Software, Mark IV.ATLANTA -- Citizens Bancshares Corporation (OTC Bulletin Board OTC Bulletin Board An electronic quotation listing of the bid and asked prices of OTC stocks that do not meet the requirements to be listed on the NASDAQ stock-listing system. :CZBS), parent company of Citizens Trust Bank (CTB CTB Council Tax Benefit (UK) CTB Coopération Technique Belge (French: Belgian Technical Cooperation) CTB Commonwealth Transportation Board (Virginia Department of Transportation) ) announced today that they have entered into an agreement with Cypress Software Systems for their flagship loan decisioning product, Mark IV. The Mark IV system enables credit application analysis and ensures compliance with federal and state regulatory requirements. This project is yet another example of CTB's commitment to using technology to improve customer service and satisfaction. Local decision making is one of the key differentiating factors for CTB as a community bank. Mark IV allows for the automation of the entire decision process by enabling the tracking of loan applications beginning with entry of the application, through the investigation and underwriting process, and finally through the point of funding. Mark IV is designed to assist credit originators in improving operating efficiencies by increasing productivity, enhancing customer satisfaction through reduced turnaround time (1) In batch processing, the time it takes to receive finished reports after submission of documents or files for processing. In an online environment, turnaround time is the same as response time. on credit decisions and decreasing portfolio risk through the application of consistent underwriting standards. "We are extremely excited at the benefits Mark IV will provide for our customers," says Sharnell W. Reynolds, Director of Consumer Lending Consumer lending or consumer loans refers to any type of loan product that is not a mortgage; such as a car, boat, manufactured home, home equity loan, home equity line of credit, signature loan, signature line of credit, recreational vehicle, or Certificate of Deposit loans. . "Customers are too busy to spend an entire or even half a day in a branch waiting on a loan decision. We respect and value our customer's time and Mark IV will allow our customers to receive a loan decision in a matter of minutes A Matter of Minutes is an episode from the television series The New Twilight Zone. Cast
CTB has launched several new initiatives geared toward increasing customer service and satisfaction in the first two quarters of 2005. In addition to Mark IV, the bank announced earlier this month a new customer relationship management system and the launch of their new state-of-the-art website at www.CTBconnect.com. Future technology releases include a centralized bank call center and enhancements on these existing products. About Citizens Trust Bank As the leader in the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry, Citizens Trust Bank prides itself on offering a full range of quality banking products and services. Since 1921, the Bank has continued to fulfill its mission to promote financial stability and business development, stress the principles of thrift, and make home ownership a reality. Today, CTB remains dedicated to neighborhood and small business growth, development and advancement through community reinvestment. Citizens Trust Bank is the third largest African American African American Multiculture A person having origins in any of the black racial groups of Africa. See Race. owned financial institution in the nation and has 84 years of history, assets of more than $340 million and nine offices throughout metropolitan Atlanta and Columbus, Georgia Columbus is a city in Muscogee County, Georgia, United States. It is the primary city of the Columbus, Georgia Metropolitan Statistical Area, an MSA which encompasses all of Columbus, Georgia, Chattahoochee, Harris, Marion, and Muscogee counties, Georgia, and Russell County, , two branches in Birmingham, and one in Eutaw, Alabama. Through its parent company, Citizens Bancshares Corporation, CTB offers its common stock over-the-counter to the general public under the trading symbol Trading symbol See: Ticker symbol CZBS. For more information please visit Citizens Trust Bank on the web at http://www.CTBconnect.com |
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