Citizens National Bank of Bluffton, Ohio, Offers Internet Banking With Premierecom Provided by Information Technology, Inc.

BLUFFTON, Ohio--(BUSINESS WIRE)--Oct. 27, 1999--

Citizens National Bank of Bluffton, Ohio, announced that it is now offering Internet banking to its customers through Premierecom. With the introduction of Internet banking, Citizens National Bank's customers are able to view their entire account relationship with up-to-the-minute account balances and activity, and transfer funds via the Internet with software provided by Information Technology, Inc. (ITI) of Lincoln, Nebraska.

Founded in 1920, Citizens National Bank will continue to serve its customers with the best services available.

"Citizens National Bank is a community bank in the truest sense of the word. Our customers come first and we want to offer them every opportunity to complete their financial transactions at their convenience. Premierecom will allow us to do this," said Mike Hieronimus, Citizens National Bank Vice President of Marketing.

Citizens National Bank is believed to be the first community bank in its region to offer Internet banking. "Premierecom gives our customers the anytime, anywhere access they are seeking with up-to-the-minute account balances and activity via the Internet. We are very excited about this. Whether they are at home or away, as long as they have Internet access, they will be able to conduct their financial business," Hieronimus said.

Citizens National Bank will utilize the ITI national Internet Security Data Center, a facility in Corvallis, Oregon, that employs sophisticated security techniques including firewall management and monitoring services.

"The national Internet Security Data Center provides our customers with a very secure environment to conduct their interactive banking transactions over the Internet. We have been very impressed with the service provided by the Corvallis center," Hieronimus said.

ITI will provide the Internet banking component to Citizens National Bank. "ITI provides a completely integrated solution allowing all of our e-commerce delivery channels to work seamlessly together," Hieronimus said. "The ITI solution gives us the opportunity to focus on our first priority - customer service."

Citizens National Bank has developed an Internet banking site that reinforces customer confidence in their community bank. "With our overall e-commerce strategy being very important, we needed our Internet banking site to convey the same message that our Web site already does - our customers come first. With Premierecom, it was very easy to brand our Internet banking site to present a look that is consistent with our corporate image and our Web site," Hieronimus said.

To introduce its new e-commerce solution, Citizens National Bank has developed an extensive marketing strategy. "We believe our customers will enjoy the convenience and ease of Internet banking that Premierecom can provide, so we have sent out a mailing that explains exactly what Premierecom is and how it works. We are also making the demonstration available on our Web site so our customers can try this at home. Our Internet banking campaign involves print media, TV, radio and billboards," Hieronimus said.

Premierecom is integrated into Connect3, ITI's virtual banking middleware product. Connect3 and its associated delivery channels including telephone, kiosk and personal computers - deliver both Internet and private network banking into the homes and offices of customers and prospects. Connect3 controls security access, activity logging, service charging, reporting, file backup, and is the interface with ITI's Premier II(R) account information database.

ITI is the leading provider of software solutions to America's financial institutions. More than 3,600 institutions, including banks, thrifts, credit unions and finance companies, have selected ITI's Premier II suite of integrated software. Premier II provides superior functionality for the processing of core banking applications (checking, savings, loan accounts) and Connect3 delivers self-service banking. Additionally, ITI offers over 50 other software solutions, including management information systems, data warehousing systems, document processing systems, image based check and document management systems, and platform automation systems. For more information about the company, access the ITI home page on the World Wide Web at www.ITIwNET.com.

ITI is a wholly owned subsidiary of Fiserv, Inc., (NASDAQ:FISV) an independent, full-service provider of integrated data processing and information and management systems to more than 10,000 firms in the financial industry. Fiserv is headquartered in Brookfield, Wisconsin, and can be found on the Internet at www.fiserv.com.