Citizens Management Inc. Chooses iVOS(R) ''One-System'' Claims Management Software; WC-Administrator Anticipates Significant Efficiency Gains Through Integrated Claims Approach.SAN RAMON, Calif. -- Valley Oak Systems Inc., a national provider of claims management software, services and support, today announced that Citizens Management Inc. (CMI (Computer-Managed Instruction) Using computers to organize and manage an instructional program for students. It helps create test materials, tracks the results and monitors student progress. ), the largest workers' compensation workers' compensation, payment by employers for some part of the cost of injuries, or in some cases of occupational diseases, received by employees in the course of their work. third-party administrator (TPA (Transient Program Area) See transient area. TPA - Transient Program Area ) in Michigan and a wholly-owned subsidiary of Citizens Insurance Company of America, has chosen iVOS as its claims management solution. "iVOS will help us meet two business challenges," said Douglas Hirt, Manager of Automation and Risk Services at CMI. "First, its one-system solution will enable us to even more effectively integrate our workers' compensation and disability claims, as well as medical bill review. Second, its browser-based platform will further enhance the way we receive, transmit, and share critical information with clients and vendors. Both features will result in operational efficiencies and costs savings, as well as enable us to work more closely with clients toward optimal claims resolution." "We were impressed with Valley Oak's reputation, growth, and client retention," said Scott Gaffner, Vice President and General Manager of CMI. "When we visited corporate headquarters, there was a sense of energy and passion throughout the company. During the RFP (Request For Proposal) A document that invites a vendor to submit a bid for hardware, software and/or services. It may provide a general or very detailed specification of the system. 1. (business) RFP - Request for Proposal. 2. phase of our selection process, Valley Oak was diligent and thorough, taking the time to address our specific needs, much as we do with our own clients and business partners. CMI's key strategies of an integrated approach to claims administration and superb customer service are well aligned with Valley Oak's one-system solution and customer-centric values." "Delivering business-focused solutions is the center of our company's strategy, so we're extremely excited to help CMI meet its business requirements," said Randy Wheeler, Founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Valley Oak Systems. "iVOS is highly complementary to CMI's vision to move toward a paperless environment, connect stakeholders electronically, and achieve the best-possible results for clients." About Valley Oak Systems, Inc. Valley Oak Systems, Inc. is a privately held corporation Noun 1. privately held corporation - a corporation owned by a few people; shares have no public market close corporation, closed corporation, private corporation with headquarters in San Ramon, California San Ramon is a city in Contra Costa County, California, United States. It is a part of the San Francisco Bay Area. Since 1980, the population of San Ramon has increased by over 128% from 22,356 to 51,027 in 2005. . Founded in 1994, Valley Oak Systems is dedicated to providing the highest quality software, services, and support to enable clients to meet their goals. For more information, go to www.valleyoak.com, or call 925-242-4600. About Citizens Management Inc. Citizens Management Inc. is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Citizens Insurance Company of America, a company of The Hanover Insurance Group. Citizens Management Inc. is dedicated to providing the highest quality third party administrative services and excess insurance coverage for alternative risk workers' compensation programs in the Midwest Region. |
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