Citizens Communications Names Customer-Care Vice President.SACRAMENTO, Calif.--(BUSINESS WIRE)--Nov. 1, 1999-- Citizens Communications Citizens Communications is the parent company of Frontier Telephone, providing telephone and internet access in 24 states. The company headquarters are located at 3 High Ridge Park in Stamford, Connecticut. Vice President of National Sales and Marketing William C. O'Neill has announced that Katie Bryant is Citizens Communications' new vice president, customer care. She is based in Sacramento, Calif., at the company's western regional customer-care center. In her new role, Bryant is responsible for both the residential and business in-bound customer call operations. Citizens Communications operates regional customer-care centers in Sacramento, Kingman, Ariz.; and Johnstown, N.Y. Bryant joins Citizens Communications from Cable & Wireless (C & W) where she served as senior director of operations in Sacramento, following C & W's acquisition of MCI (1) (Media Control Interface) A high-level programming interface from Microsoft and IBM for controlling multimedia devices. It provides commands and functions to open, play and close the device. (2) (Microwave Communications Inc. Internet. She was call center director (mass markets) for MCI Telecommunications in Sacramento, one of MCI's top-performing centers, responsible for sales, service, and management of a wide variety of telecommunication products, including long distance, local, calling card, cellular, Internet and pager services. Bryant joined MCI in 1983 as a national account executive. In 1986, she became MCI's branch manager responsible for the Sacramento, Walnut Creek Walnut Creek, residential city (1990 pop. 60,569), Contra Costa co., W Calif., in the San Francisco Bay area; inc. 1914. It is the trade and shipping center of an extensive agricultural area where walnuts are among the major product. and San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden offices, before serving as a sales manager sales manager n → gerente m/f de ventas sales manager n → directeur commercial sales manager sale n → from 1991 to 1992. In 1993, in her role as senior manager, international, she established MCI's first international call center, supporting seven different languages. She holds a bachelor's degree in political science from the University of California, Berkeley The University of California, Berkeley is a public research university located in Berkeley, California, United States. Commonly referred to as UC Berkeley, Berkeley and Cal . About Citizens Communications Citizens Communications, a full-service, hometown telecommunications provider, is committed to bringing the information age to its 1 million rural and suburban customers in 13 states by offering a range of products -- from local and enhanced voice services, such as voice mail and Caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. , to Internet access and high-speed data products. Citizens Communications also offers basic-telephone and long-distance services in all its markets and Internet, data services, cellular, cable television, paging and teleconferencing in selected markets. Citizens Communications is part of Citizens Utilities (NYSE NYSE See: New York Stock Exchange : CZN, CZNPr), a growth company that also provides natural gas, electric, water and wastewater treatment services throughout the United States. Additional information about the Citizens Communications is available on the Internet at www.citizenscommunications.com. |
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