Citel Technologies Selected for Avaya DeveloperConnection Program; Helps businesses migrate systems to next-generation IP telephony.SEATTLE -- Citel Technologies, a leading global provider of unique IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. and converged communications solutions, today announced that it has become a member of the Avaya DeveloperConnection program offered by Avaya Inc. (NYSE NYSE See: New York Stock Exchange : AV), a leading global provider of business communications applications, systems and services. Citel Technologies, an Innovator member of Avaya DeveloperConnection, develops SIP handset gateways that will be compatible with the Avaya Converged Communication Server -- a software application that marries Avaya's rich IP telephony capabilities with SIP and presence to enable secure, enterprise-class instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or and SIP telephony SIP enabled PBXes and/or SIP User Agents utilize the Session Initiation Protocol(SIP) to interconnect and to establish voice sessions between each other over an IP Network. SIP Telephony has emerged as a viable alternative to legacy (TDM) and fixed-line circuits for the establishment and . Citel's complementary product will enable customers to migrate to the advanced SIP capabilities of the Avaya Converged Communications Server See network access server, modem server, terminal server and communications controller. (operating system) Communications Server - IBM's rebranding of ACF. without replacing their digital PBX (digital Private Branch Exchange) A modern PBX that uses digital methods for switching in contrast to older PBXs that use analog methods. telephones and associated wiring. Avaya created DeveloperConnection to promote interoperable communications features and applications that businesses can integrate into their operations to achieve competitive advantage. The use of open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced allows companies to add new capabilities without having to replace their existing network infrastructure. "Citel has had a long and productive relationship with Avaya's BusinessPartner community through our well known EXTender See Media Center Extender, bus extender and DOS extender. and call recording products," said Mike Robinson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Citel Technologies. "Membership in the Avaya DeveloperConnection program with our SIP Handset Gateways further strengthens our relationship with Avaya and our collaboration with those BusinessPartner to bring solutions to customers. By working more closely with Avaya to deliver compliance-tested solutions to the market, we will simplify and accelerate the transition to next-generation IP telephony solutions." The Avaya DeveloperConnection program currently includes more than 1,000 software and hardware developer companies, integrators, service providers and customers. Members have created hundreds of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration Computer Telephony Integration - Computer Telephone Integration and reporting capabilities, and applications tailored for specific vertical industries. "Our Avaya developer community has become a catalyst for rapid innovation and the creation of new multivendor applications that help enterprises around the world embed secure, reliable communications capabilities into the fabric of their business--making their people more productive, processes more intelligent and customers more satisfied," said Eric Rossman, Vice President, Developer Relations and Technical Alliances, Avaya. As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets , marketing and sales. Membership information and a listing of solutions developed and tested under the DeveloperConnection program are available at www.devconnectprogram.com. About Citel Technologies Citel Technologies is a leading global provider of unique IP telephony solutions that enable customers to migrate from TDM-based PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). networks to VoIP through a variety of routes and at their own pace. The CitelLink Handset Gateway product line enables enterprise customers to migrate their telephone networks from traditional PBX systems to IP telephony while still retaining their existing traditional business telephones, thereby saving half the cost of migration. Citel's EXTender product line enables enterprise customers to reinvent their TDM-based PBX by IP enabling it to extend features and functionality over IP to branch offices, call centers, teleworkers and mobile workers. Citel is a private company with offices in Nottingham, England (UK), Seattle, Washington  This page is protected from moves until disputes have been resolved on the .The reason for its protection is listed on the protection policy page. (USA), and Calgary, Alberta (Canada). Citel's products are sold through a global network of independent dealers, as well as through strategic relationships with industry-leading IP telephony providers and carriers. For more information, please visit www.citel.com. About Avaya Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com. |
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