Cisco and Lexmark License BetaSphere Software for Customer-Centric Product Development; Companies Leverage FMS Software to Validate Product Stability and Market Readiness Before Launch.Business Editors/High-Tech Writers BetaSphere, the leading provider of software and services that enable customer-centric product development, today announced that Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. and Lexmark's Consumer Printer Division have both signed licensing agreements for BetaSphere's Feedback Management Server(TM) (FMS FMS - Flexible Manufacturing System (factory automation). ). FMS is a Web-based software solution that enables companies to collaborate with their customers during the New Product Introduction phase of the product lifecycle Product lifecycle or product life cycle is the course of a product's sales and profits over time. The five stages of each product lifecycle are product development, introduction, growth, maturity and decline. , including early field trials and beta testing (programming) beta testing - Testing a pre-release (potentially unreliable) version of a piece of software by making it available to selected users. This term derives from early 1960s terminology for product cycle checkpoints, first used at IBM but later standard throughout the through post-launch tracking of customer satisfaction. FMS automates the process of capturing, managing and reporting on customer feedback, allowing companies to validate product stability and market viability before products are introduced into the market. BetaSphere customers have proven to double development resource efficiency, improve product quality, and reduce post-launch support costs by as much as $500,000 as a result of collaborating with customers throughout the product development process. "Market leaders like Cisco and Lexmark recognize that customer collaboration in product development is essential to maintaining market dominance Market dominance is a measure of the strength of a brand, product, service, or firm, relative to competitive offerings. There is often a geographic element to the competitive landscape. , especially with the increasing complexity of customer needs and competitive threats," said Aylon Engler, co-founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of BetaSphere. "Their decision to license BetaSphere's FMS demonstrates the value and compelling return on investment that our customer-centric solution delivers." About BetaSphere BetaSphere is the leading provider of software and services that enable customer-centric product development. BetaSphere's Feedback Management Server(TM) (FMS) application integrates customer feedback into the development process, enabling companies to increase market acceptance and lower technical risk when developing and introducing new products. Over 100 market leading companies including Cisco, Federal Express, HP, Intel, Motorola, Palm, Sun Microsystems, UPS, and Xerox use BetaSphere solutions to develop the right products -- faster, better, and with fewer resources. BetaSphere was named a Top Ten CPC (1) (Central Processing Complex) An IBM mainframe that has two or more central processors (CPs) that share memory. It is the collection of processors, memory and I/O subsystems manufactured with a single serial number, typically all contained in one cabinet. Vendor by Aberdeen Group in 2001 and FMS recently won the 2002 Crossroads A-List Award. Headquartered in Palo Alto, Calif., BetaSphere is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. backed by JP Morgan Partners and GE Equity. For more information, visit www.betasphere.com. BetaSphere is a registered trademark and the Feedback Management Server is a trademark of BetaSphere, Inc. Other products or company names may be trademarks of their respective owners. |
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