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Cisco and IBM Pave Way for Customers to Easily Adopt Voice and Video IP Services; New products, technologies and services help organizations improve productivity, reduce costs.


Business Editors/High-Tech Writers

ARMONK, N.Y. & SAN JOSE San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif.--(BUSINESS WIRE)--May 18, 2004

IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  and Cisco today unveiled a broad-based initiative that will help organizations of all sizes integrate and implement converged voice, video and data systems.

The new services will provide customers with a broader and more integrated portfolio of Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
 (IP) Communications solutions from IBM and Cisco, yielding greater potential for cost savings and employee productivity.

The blending of Cisco's voice, video and rich-media conference solutions with IBM's expertise in global services can offer customers a convenient and cost-effective way to reap the benefits of IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. . The initiative extends the value of new and existing IBM and Cisco offerings to independent software vendors and service providers, who also partner with IBM and Cisco. This will ultimately give organizations and their employees the ability to access information any time, any where from any device.

"The combination of Cisco's networking expertise and technologies and IBM's strength in services and integration capabilities is a logical pairing of complementary resources for IP Communications solutions," said Kim Church, chief information officer at Preston, Gates & Ellis LLP LLP - Lower Layer Protocol , a Seattle, Wash.-based law firm. "Investing in Cisco and IBM to create a complete IP Communications solution has resulted in improved client service and cost savings to our organization."

IBM and Cisco believe that the three core forces driving network computing Storing and/or running applications in servers in a network. See cloud computing and network computer.  today are mobility, integration and security. The new offerings contain elements of all three and tap the strengths of both companies.

"With this announcement, Cisco and IBM are considerably increasing their investments in product and technology integration as well sales, consulting services and marketing," said Doug Elix, senior vice president and group executive, IBM Sales and Distribution. "We intend to integrate Cisco's IP Communications with IBM's integrated industry solutions. Converged communications running on intelligent networks is changing the way business is conducted and we expect both companies to be major players in that business transformation."

Cisco's broad IP Communications product portfolio includes: Cisco CallManager call processing In telecommunication, the term call processing has the following meanings:
  1. The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call.
 software, Cisco CallManager Express, Cisco Unity, Cisco Unity Express, Cisco MeetingPlace, Cisco Personal Assistant and Cisco IP Contact Center. These solutions tightly integrated with IBM's industry leading products and technologies will pay dividends for customers worldwide.

The IBM and Cisco initiative will initially deliver the following integrated solutions to customers:

-- Cisco Unity integrated with Lotus Domino unified

communications

-- IBM Information Management database software in Cisco

CallManager

-- Tivoli systems management certification with Cisco

CallManager

-- Support for Cisco CallManager on IBM eServer This article is about the IBM family of computer servers. For the open access electronic text archive, see EServer.org.
IBM eServer was a family of computer servers from IBM Corporation.
 xSeries x345,

x306 and x345 dual CPU CPU
 in full central processing unit

Principal component of a digital computer, composed of a control unit, an instruction-decoding unit, and an arithmetic-logic unit.
 server platforms

-- Support for Cisco CallManager on two new Cisco Media

Convergence servers, the MCS 7815I and the MCS 7825I,

based on IBM technology

-- Industry-specific applications and services for the retail

and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 sectors

"There is a strong commitment in place by Cisco and IBM to jointly develop an integrated product roadmap that encompasses IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , unified messaging, customer contact centers, rich media communications and video conferencing," said Charlie Giancarlo, senior vice president, Cisco. "These new, integrated solutions will be delivered through IBM's world-class services organization, just as IBM supports Cisco's global IP Communications deployment. This is truly a great win for IP Communications customers worldwide."

IBM Deploys Cisco IP Communications within its enterprise

IBM is leading the IP Communications transformation by example. IBM first installed Cisco IP telephony at its Toronto software laboratory in 2001, and to date has implemented 20,000 Cisco IP telephones. The deployments of IP Telephones have taken place in a multi-vendor telephony environment, in different countries, served by a variety of telecommunications carriers.

IBM will be centralizing its telephony infrastructure onto standard IBM servers in its major IT data centers. "By moving telephony into the data center, IBM benefits not only from voice and data network convergence, but also by converging installation, operations, systems monitoring and life cycle management processes," said Fred Spulecki, director, voice applications, IBM office of the CIO CIO: see American Federation of Labor and Congress of Industrial Organizations.


(Chief Information Officer) The executive officer in charge of information processing in an organization.
, "Cisco IP Communications is a key element of IBM's data center-based telephony infrastructure plans. As we do for our customers, IBM is using its services and skills to manage systems design, operations, monitoring, security and application integration of the IPC (1) (InterProcess Communication) The exchange of data between one program and another either within the same computer or over a network. It implies a protocol that guarantees a response to a request.  infrastructure."

About Cisco IP Communications

Cisco IP Communications is a comprehensive system of enterprise-class solutions including IP telephony, unified communications, rich media IP audio and videoconferencing, IP video broadcasting and customer contact solutions that take advantage of customers' existing Cisco IP infrastructure to deliver new converged applications. More information about Cisco IP Communications is available at: http://newsroom.cisco.com/dlls/innovators/VoIP/index.html

About Cisco

Cisco Systems (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: CSCO CSCO Cisco Systems Incorporated (stock symbol)
CSCO Chief Supply Chain Officer
) is the worldwide leader in networking for the Internet. Cisco news and information are available at http://www.cisco.com.

About IBM

IBM is the world's largest information technology company, with more than 80 years of leadership in helping businesses innovate. For more information, see http://www.ibm.com.

Copyright 2004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Cisco Unity are registered trademarks or trademarks of Cisco Systems, Inc. and its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owner.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 18, 2004
Words:870
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