Cisco Service Provider Business Voice Solution Delivers Increased Return on Investment to Service Provider Customers.Business Editors/High-Tech Writers ITU (International Telecommunication Union, Geneva, Switzerland, www.itu.ch) A telecommunications standards body that is under the auspices of the United Nations. Comprising more than 185 member countries, the ITU sets standards for global telecom networks. TELECOM WORLD 2003 Stand #6100, Hall 6, Telecom Village GENEVA & SAN JOSE, Calif.--(BUSINESS WIRE)--Oct. 15, 2003 Services Providers Worldwide Turn up Services and Turn on Productivity for Enterprise, Small and Medium-Sized Businesses Cisco Systems, Inc. (Nasdaq:CSCO CSCO Cisco Systems Incorporated (stock symbol) CSCO Chief Supply Chain Officer ), today announced that service providers deploying the Cisco(R) Service Provider Business Voice Solution can drive toward increased customer retention and return on investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ) by offering innovative managed business voice services based on Cisco Internet Protocol (IP) Communications (IPC (1) (InterProcess Communication) The exchange of data between one program and another either within the same computer or over a network. It implies a protocol that guarantees a response to a request. ). With the Cisco Service Provider Business Voice Solution, service providers can offer a portfolio of revenue-generating managed voice services including business phone services, site-to-site virtual private networks (VPNs), unified communications, public switched telephone network (PSTN (Public Switched Telephone Network) The worldwide voice telephone network. Once only an analog system, the heart of most telephone networks today is all digital. In the U.S. ) connectivity and remote network operations, all over a common, scalable and reliable voice-over-IP (VoIP) infrastructure. These services help service providers increase profitability by providing opportunities for new service revenue over converged voice and data IP networks. End-user customers who choose to out-task the management of their advanced voice technology applications can use service providers' resilient networks and extensive experience in deploying voice services. These customers benefit from more predictable per-user costs and increased employee productivity by using new IP-enabled communications applications such as unified messaging, notification services, network-based call distribution and find-me/follow-me features. Additional reductions in capital and operating expenses Operating expenses The amount paid for asset maintenance or the cost of doing business, excluding depreciation. Earnings are distributed after operating expenses are deducted. result from savings on intersite voice traffic and from calls to the PSTN. China Unicom SiChuan, the second-largest telecom operator in China, is using the Cisco Service Provider Business Voice Solution to create an end-to-end IP telephony service for its customers. The service can provide China Unicom customers with innovative IP Private Branch Exchange (PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). ) features and enhanced applications such as unified communications, extension mobility and integration with corporate directory services. "Using China Unicom's single network for voice, data and internet services will significantly reduced internal resources that our customers required to maintain those services," said Tong Xiao-Yu, China Unicom SiChuan General Manager. China Unicom SiChuan is just one of the many service providers taking advantage of a Cisco equipment-based packet-voice transit network to lower voice transit infrastructure costs and to also drive new innovative, revenue-generating business voice services revenue. Latin School of Chicago The Latin School of Chicago is a private elementary, middle and high school in the Gold Coast neighborhood in Chicago. The school was founded in 1888 by Mable Slade Vicory. needed additional network-security and user-management features that it was not able to get from its existing Centrex network. The SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002. family of companies, one of the world's leading data, voice and Internet service providers, deployed its SBC PremierSERV(SM) IP Telephony Advantage solution, based on the Cisco Service Provider Business Voice solution, to provide managed services based on Cisco Personal Assistant, Cisco CallManager and Cisco Unity(TM) voicemail. "Our managed services have helped make it possible for the Latin School of Chicago to substantially cut capital expenditures, reduce operational overhead and simplify technology while improving the organization's ability to communicate with students, faculty and the public at large," said Chuck Rudnick, senior vice president of business marketing for SBC Communications Inc. British Telecommunications (BT), the leading UK provider of voice, data and Internet services to the financial-services community, is also a business voice services provider. Using the Cisco Service Provider Business Voice Solution, BT is currently offering a full suite of services that include managed Cisco CallManager, intra-enterprise voice VPNs, traditional PBX interworking (standard) interworking - Systems or components, possibly from different origins, working together to perform some task. Interworking depends crucially on standards to define the interfaces between the components. with IP telephony and centralized PSTN breakout. The flexibility of BT's services enables major customers such as Abbey, seeking to retain traditional PBXs at some sites and convert to Cisco IP phones at other sites, to still exploit the cost savings and productivity gains of converged voice and data networking, while preserving its existing private-dialing plans and maintaining feature transparency across these mixed deployments. "BT's Multimedia VoIP and VoIP port services allow us to stay focused on our core business of U.K. personal financial services, and benefit from an easy migration to IP telephony by outsourcing the operation to BT," said Bill Gibbons Famous people named Gibbons include:
The products included in the Cisco Service Provider Business Voice solution are Cisco CallManager, Cisco CallManager Express, Cisco Unity Unified Messaging, Cisco IP phones and Cisco IOS(R) Software-based customer-edge gateways. Also included are Cisco VoIP core network solutions such as the Cisco BTS BTS - Bug Tracking System 10200 and PGW PGW Philadelphia Gas Works PGW Publishers Group West PGW Precision Guided Weapons PGW Payment Gateway PGW Pressure Gas Welding PGW Pesticides in Ground Water PGW Parallel Gap Welding PGW Propylene glycol/water PGW Project on Girls and Women 2200 Softswitch platforms and the AS5000 and MGX MGX Montenegro Airlines, Yugoslavia (ICAO code) MGX Media Gateways 8000 Series voice gateways. To learn more about Cisco Business Voice solutions go to: www.cisco.com/go/businessvoice. About Cisco Systems Cisco Systems, Inc. (Nasdaq:CSCO) is the worldwide leader in networking for the Internet. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com. Cisco, Cisco Systems, the Cisco Systems logo, Cisco IOS, and Cisco Unity are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. |
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