Cintech and Northern Telecom Announce new distribution relationship for Meridian Norstar Telephony software applications.

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sept. 25, 1995--CINTECH (TSE: TSE, ME, VSE: NTL) Northern Telecom (Nortel) and Cintech Tele-Management Systems, Inc. of Cincinnati, jointly announced today a significant new product distribution agreement between the two companies. Under the agreement, Cintech's software applications for Norstar - Nortel's small business telephone system - will be available on the recently introduced Norstar-PLUS Applications Module and will be sold by Nortel to authorized Norstar distributors.

Announced earlier this year, the Norstar-PLUS Applications Module is a PC-based, server-like platform for integrating multiple OS/2 telephony software applications with the Norstar phone system. Cintech's PRELUDE and CINPHONY automatic call distribution (ACD) packages, already installed in thousands of call centers worldwide, will be customized to run on the Norstar-PLUS Applications Module.

"We believe that by offering Cintech's ACD products, we will strengthen and enhance Norstar's position as a provider of total business communications solutions for small business," said Nortel's Johnnie Holt, assistant vice president, Small Systems Marketing. "This is a valuable addition to the Northern Telecom Enterprise Network call center portfolio. We now can provide the small business with the customer service benefits of ACD previously available only to larger companies."

"Nortel and Cintech have historically had a strong working relationship," commented Diane Kamionka, Cintech's president. "This strengthens that alliance and provides a more integrated solution to distributors and ultimately the end-user customer. With the unprecedented growth and opportunities for computer telephony applications, Cintech and Nortel's teaming together provides a powerful opportunity to bring sophisticated software solutions to the small business market."

Nortel's Norstar system is today the world's best-selling key telephone system with more than six million telephones shipped in over 80 countries since 1988. Norstar systems provide advanced communication capabilities such as voice messaging and integrated personal computer applications.

Cintech develops and markets software applications such as ACD, call accounting, electronic directories and dialers that merge the power of PC's and telephones. The company provides solutions to small offices, home offices, and departments or branch offices of larger organizations and is recognized as a leader in software applications for Norstar systems.

Nortel is one of the world's most broadly diversified developers of communications products, systems and networks in three key market segments - Enterprise Networks, Wireless Networks, and Carrier Networks (switching, broadband, and network applications solutions). Nortel provides equipment, services, and network solutions for information, entertainment, and communications networks operated by telephone companies, personal and mobile telecommunications companies, cable TV companies, corporations, governments, universities, and other institutions worldwide.

Nortel had 1994 revenues of $8.9 (US) billion and has approximately 60,000 employees worldwide.

CONTACT: Cintech Tele-Management Systems

Joel Christman, [phone]

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Nortel

Brian D. Murphy, [phone]

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