Cintech Reports Revenue Up 44 Percent, Net Income Up 859 Percent in Third Quarter.

CINCINNATI, Ohio--(BUSINESS WIRE)--May 12, 1999--

Ongoing High Demand Seen as Customers Deploy Departmental

and Branch Office Call Centers

Cintech Tele-Management (TSE:CTM.), a leading provider of call center software and services, today reported strong increases in revenue and net income for the third quarter of 1999, ended March 31.

Revenue for the third quarter was US$2.98 million, 44 percent higher than the third quarter of 1998. Net income for the quarter was US$633,000, up 859 percent compared with the third quarter of 1998. Earnings per share, basic and diluted, were US$0.05 in the quarter, compared with US$0.01 in the third quarter of 1998.

Year-to-date, for the nine months ended March 31, 1999, revenues grew 26 percent to US$8.5 million compared to US$6.7 million in the corresponding period of fiscal 1998. Net income rose 253 percent to US$2.01 million and earnings per share basic and diluted were US$0.16 for the first nine months of fiscal 1999, compared to net income of US$570,000 and earnings per share basic and diluted of US$0.05 for the corresponding period of fiscal 1998.

Diane M. Kamionka, Cintech President and CEO, said, "Business continues to accelerate, with the company achieving record revenues and net income for the year. For the eighth consecutive quarter, Cintech has reported profitable results with earnings per share now reaching a record high US$0.16 per share year-to-date. Our 859 percent increase in net income for the quarter and 253 percent increase for the year reflects the soundness of our current business strategy and the continued gross margin expansion resulting from the growth of our Support Services revenue."

"Pelorus Group, an independent industry research firm, reports that 70 percent of all system sales in 1998 were to call centers with fewer than 20 seats," continued Kamionka. "The proliferation of enterprise-wide deployment of departmental and branch office call centers reflects the importance that businesses are putting on customer interaction in all segments of the business. Our current product portfolio, complemented by our Support Services that include installation, training, call center auditing, consultation and project management, solidly addresses the requirements of our target market in which we are the market leader. For our core business, we expect the robust demand to continue as companies implement new systems as well as upgrade their existing systems to meet Year 2000 compliance."

"Looking forward, technology trends, combined with business demands for customer interaction solutions throughout the enterprise, mean the opportunity ahead for Cintech has never been greater. We will continue to capitalize on the strength and growth of the market through new technology and product introductions, as well as expanded services," concluded Kamionka.

-0-

                                Cintech
                        Selected Financial Data
                      (Unaudited, In US dollars)

                                  Nine         Nine        Three
                                 months       months       months
                                 ended        ended        ended
                                March 31,    March 31,    March 31,
                                  1999         1998         1999

Income Data
Net Sales                       8,496,413    6,745,279    2,978,853
Cost of Goods Sold              2,588,517    2,368,950      923,438
Gross Profit                    5,907,896    4,376,329    2,055,415
Selling, General and
 Administrative                 3,901,305    3,833,248    1,387,238
Income from Operations          2,006,591      543,081      668,177
Other Income                       77,460       26,953       33,818
Income before provision for
 income taxes                   2,084,051      570,034      701,995
Provision for income taxes         69,155           --       69,155
Net Income                      2,014,896      570,034      632,840
Earnings per share:
   - Basic                           0.16         0.05         0.05
   - Diluted                         0.16         0.05         0.05

Balance Sheet
Current Assets                  6,021,434    2,566,855
Fixed Assets (net)                105,308       54,292
Total Assets                    6,649,294    3,009,458
Current Liabilities             2,085,191    1,147,325
Stockholders Equity             4,564,103    1,862,133

Cash Flow Data
Operating Activities            3,657,224    1,025,340
Investing Activities           (2,979,238)    (733,739)
Financing Activities               10,935      (30,000)
Change in Cash                    688,921      261,061
End of Period                   1,602,620      702,101

About Cintech

Cintech, based in Cincinnati, is a leading provider of customer interaction applications and services. In the early 1990's Cintech pioneered PC-based ACD (Automatic Call Distribution) and call information software solutions for the small work group or office. Today, Cintech is the recognized leader of call center solutions to enterprises implementing departmental, branch office, and workgroup call centers, as well as small and mid-size businesses. Since 1990, Cintech has been the provider of ACD software for Nortel Networks best selling, low-end telephone system, called Norstar. Cintech's ACD products for Norstar are distributed by Nortel Networks through its Authorized Norstar Distribution network that includes companies such at GTE, Sprint, Williams Communications, Ameritech and Bell Canada.

Cintech also is in partnership with NEC America. The Company's JAZZ2000 ACD is designed for NEC's mid-sized NEAX(R)2000 IVS telephone system, which expands Cintech's market for ACD to businesses with up to 500 telephone lines. JAZZ2000 is sold through NEC's network of dealers across North America.

Certain statements in this news release (for example, statements using the expressions "the Company expects" or "the Company anticipates" and other similar statements) contain "forward looking" information (as defined in the Private Securities Litigation Reform Act of 1995) involving risks and uncertainties, including without limitation, projections for sales and expenditures, and various business environment and trend projections. Actual future results and trends may differ materially depending on a variety of factors, including, but not limited to, the risks discussed in the Company's periodic filings with the Securities and Exchange Commission. Investors are encouraged to consider the risks detailed in those filings.