Cintech Quarter Contributes To Record Fiscal Year-To-Date Performance; Year-To-Date Net Income Grows 174%.

CINCINNATI--(BUSINESS WIRE)--Feb. 8, 1999--Cintech Tele-Managem(TSE:CTM.) Cintech Tele-Management Systems today reported net income of US$377,000 and earnings per share of US$0.03 for the quarter ending December 31, 1998.

For the six months ended December 31, 1998, net income rose 174 percent to a record-high US$1.4 million while earnings per share reached US$0.11. Results for the 2nd quarter of fiscal 1999 compare to net income of US$398,000 and earnings per share of US$0.03 for the corresponding quarter of last year.

Cintech reported revenues of US$2.2 million for the quarter ended December 31, 1998, bringing revenues to US$5.5 million for the six months ended December 31, 1998. Revenues leveled as expected over the previous quarter as a result of packaging initiatives with Nortel Networks that were implemented in July 1998. For the six months ended December 31, 1998, revenues increased 18 percent from US$4.7 million over the comparative first half of fiscal 1998.

"Our business continued to grow profitably for the 7th consecutive quarter," said Diane Kamionka, president and CEO. "Momentum from our core call center product line continues to drive the business with product shipments at an all-time high, coupled with significant contributions from our expanding Support Services division."

"Cintech's leadership position in the small- to mid-size call center market also continues to strengthen," continued Ms. Kamionka. "An aggressive market initiative that was introduced through Nortel Networks in mid-1998 has proven successful. Under that initiative, Norstar MINUET, our entry-level ACD solution, now ships with every Norstar Voice Mail, thereby introducing call center technology to hundreds of new customers every month. This program also presents us with upgrade opportunities to our higher-end PRELUDE and CINPHONY products as the customer's requirements grow, as well as Support Services opportunities such as end-user training. The success of this program underscores the ongoing growth and predominance of small and informal call centers in North America." -0-

                   Cintech Tele-Management Systems
          Selected Financial Data (Unaudited, In US Dollars)

                     Six months   Six months   Three months
                       ended        ended        ended
                    December 31,  December 31,  December 31,
                        1998         1997         1998
                   ------------------------------------------
Income Data
Net Sales            $5,517,560    $4,677,971     $2,225,468
Cost of Goods Sold    1,665,079     1,622,282        604,697
Gross Profit          3,852,481     3,055,689      1,620,771
Selling, General and
 Administrative       2,514,067     2,566,569      1,271,159
Income from
 Operations           1,338,414       489,120        349,612
Other Income             43,642        14,941         27,438
Net Income           $1,382,056      $504,061       $377,050
Earnings per Share        $0.11         $0.04          $0.03

Balance Sheet
Current Assets       $5,055,828    $2,637,692
Fixed Assets (net)       92,923        66,354
Total assets          5,630,902     3,076,976
Current Liabilities   1,707,294     1,280,816
Stockholders Equity   3,923,608     1,796,160

Cash Flow Data
Operating Activities $3,042,375      $617,029
Investing Activities (2,761,624)     (352,834)
Financing Activities      3,280       (30,000)
Change in Cash          284,031       234,195
End of Period         1,197,730       674,695

Cintech Announces New Investor Relations Section of Web Site

Cintech is updating the Investor Relations section of its web site (www.cintech-cti.com). Investors will find the site to be more comprehensive and easier to navigate. The Company is putting a greater emphasis on its web site, encouraging investors to rely on it as their central source of company and financial information. The new Investor Relations section is scheduled for release this spring.

CINPHONY Earns Two Product of the Year Awards

Two of the industry's leading publications named Cintech's CINPHONY "1998 Product of the Year." CTI Magazine in the January issue, and Call Center Magazine in the February issue, designated CINPHONY as one of a select group of products to earn their respective "1998 Product of the Year" awards. Management Team Strengthened

The Company also announced that Charles W. Bowen joined Cintech as Senior Vice President of Sales and Marketing effective January 4. Mr. Bowen brings nearly 30 years of industry experience to Cintech including senior management positions at Sprint. He also helped found a regional fiber-based telecommunications company and served as vice-president of Sales and Marketing for a supplier of mobile data communications. Under Mr. Bowen's leadership, Cintech has combined the marketing and sales functions to provide a cohesive, aggressive effort that will allow the Company to further its leadership position in the small- to mid-size call center marketplace.

New release of Tele-Series Call Accounting for Norstar Addresses Pent-up Demand

In January, Cintech announced a significant release of its full-featured call accounting package - Tele-Series for Norstar version 6.0. Tele-Series, which debuted in 1987, has continually evolved with the addition of new features, functionality and reports. "The latest release of the product delivers features that are considered key to many of our Norstar Distributors and customers," said Ms. Kamionka.

"We have received an extremely positive response from this product introduction and expect demand to be strong. Call accounting is a "check-off" item for many businesses when they purchase a telephone system. As a result, Tele-Series requires minimal sales and marketing support allowing us to maintain high product margins. We also plan to address our installed base of over 3,500 customers who represent significant upgrade and warranty opportunities."

About Cintech

Cintech, based in Cincinnati, Ohio, pioneered PC-based ACD (Automatic Call Distribution) and call information software solutions for the small office, the branch office, and departments of larger companies. Today, Cintech is the recognized leader of ACD solutions to its target market of small- and mid-sized call centers. Since 1990, Cintech has been the provider of ACD software for Nortel Networks best selling, low-end telephone system, called Norstar. Cintech's ACD products for Norstar are distributed by Nortel Networks through its Authorized Norstar Distribution network that includes companies such at GTE, Sprint, Williams Communications, Ameritech and Bell Canada.

Cintech also is in partnership with NEC America. The Company's JAZZ2000 ACD is designed for NEC's mid-sized NEAX(R)2000 IVS telephone system, which expands Cintech's market for ACD to businesses with up to 500 telephone lines. JAZZ2000 is sold through NEC's network of dealers across North America.

Certain statements in this news release (for example, statements using the expressions "the Company expects" or "the Company anticipates" and other similar statements) contain "forward looking" information (as defined in the Private Securities Litigation Reform Act of 1995) involving risks and uncertainties, including without limitation, projections for sales and expenditures, and various business environment and trend projections. Actual future results and trends may differ materially depending on a variety of factors, including, but not limited to, the risks discussed in the Company's periodic filings with the Securities and Exchange Commission. Investors are encouraged to consider the risks detailed in those filings.