Cintech Announces Purchase Agreement with Skyflow.CINCINNATI -- Cintech LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control today announced that it has completed an agreement to purchase the assets of Skyflow Inc., a provider of speech enabled self service solutions. Cintech will acquire substantially all assets including intellectual property, patents, equipment, contracts and licenses. Cintech will not assume any of Skyflow's liabilities. Cintech will rebrand rebrand Verb to change or update the image of (an organization or product) the Skyflow solution as cResponse and will incorporate the technology as a key component of cTouch, its customer contact portfolio, which currently includes advanced customer care technologies such as email management, chat interaction and web collaboration. Cintech will continue to provide support and product continuity for Skyflow's existing customers. Denny Carroll Car·roll , James 1854-1907. British-born American physician noted for his research on yellow fever. In 1900 he deliberately infected himself with the disease for experimental purposes. , president of Cintech, stated, "We are impressed im·press 1 tr.v. im·pressed, im·press·ing, im·press·es 1. To affect strongly, often favorably: with the prestige quality of Skyflow's customer base and their superior speech-enabled IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. technology. We intend to leverage Skyflow's technology with Cintech's customer contact portfolio to establish a new standard in the market for integrated multi-channel customer contact solutions, while continuing to provide reliable, high-quality service and support to Cintech's existing customer base." About Cintech LLC Cintech has established itself as a dominant provider of call center software. Since the early 1990s, over 14,000 CINPHONY, PRELUDE prelude (prā`l  d), musical composition of no universal style, usually for the keyboard. It was originally used to precede a ceremony and later a second, often larger piece. and MINUET software applications have been shipped throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , making Cintech the market share leader in its segment. The company continues to sell and support these Norstar-based solutions. Today, Cintech has expanded its expertise and knowledge to web-based customer service and sales. With the introduction of cTouch, a portfolio of software applications that provide online customer connections including cChat and cMail, Cintech continues to build its reputation for delivering robust technology that is at the same time easy to implement and maintain. For more information, visit Cintech's web site at www.cintechllc.com. Note to Editors: Cintech cTouch, cMail, cChat and cResponse are registered trademarks of Cintech LLC. All other trademarks and registered trademarks are the property of their respective owners. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion