Cinergy Communications Selects VocalData's Application Server to Expand Its VoIP Offerings.Business Editors/High-Tech Writers Spring VON 2004 Booth #406 SANTA CLARA Santa Clara, city, Cuba Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba. , Calif.--(BUSINESS WIRE)--March 31, 2004 Cinergy Communications Makes the Move to VocalData to Enhance Its Hosted IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. Solutions with Easily-Deployable, Feature-Rich VoIP Services VocalData, Inc., an application developer of hosted IP telephony solutions, today announced that Cinergy Communications, a leading regional communications service provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. , has selected the VocalData Application Server to support its enterprise hosted VoIP service, available to business customers throughout Indiana, Kentucky, Tennessee and Ohio. Cinergy Communications has been trialing competing application servers for more than a year. Following an exhaustive evaluation the VocalData Application Server was selected to support the rollout of their commercial service. Using the VocalData Application Server, Cinergy Communications will deliver a significantly enhanced portfolio of enhanced IP voice, fax, data and video services to small and medium-sized businesses as well as provide a hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). solution to mid-size and large enterprise customers. Using the VocalData Application Server, Cinergy Communications can also now give its customers access to a much wider choice of IP phones -- at a price that makes sound business sense -- as well as more robust fail-over redundancy to eliminate any chances of downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. . "At Cinergy Communications, we are committed to providing our customers with more intelligent and efficient ways to communicate, and our new partnership with VocalData helps us do just that," said Pat Heck, CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. for Cinergy Communications. "VocalData was the only Application Server that provided us with a highly intuitive user interface and a rich, proven VoIP feature set that would grow with our business and the requirements of our customers over time. The VocalData Application Server also has a unique design that eliminates nearly all single points of failure, and our sales force has found that VocalData's training services are second to none. We've been quite pleased with our new choice to support our VoIP applications." The advanced features and capabilities of VocalData's Application Suite, delivered via the VocalData Application Server, include on-demand conferencing, click-to-dial calling, find-me/follow-me calling and visual voice mail, and voice mail message archival. Customers can easily access telephony services from anywhere using a highly intuitive online Web portal See portal. or one of a wide variety of IP telephones. "VocalData is pleased to enable Cinergy Communications to offer both a mature, proven set of VoIP applications and a wide variety of phone choices to meet the varying needs of its customer base," said Mark Whittier, vice president, VocalData. "We look at each new customer win as the beginning of a new partnership -- after all, our success as a VoIP vendor is closely linked to the success of innovative service providers such as Cinergy Communications." About Cinergy Communications Cinergy Communications offers local telephone service, long distance calling, Internet access See how to access the Internet. , and web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. to meet the needs of business and residential customers in Indiana, Kentucky, and Tennessee. Cinergy Communications has had a 30-year history of innovation as the first to offer an alternative to AT&T long distance service in Western Kentucky, as the first ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. in Southern Indiana Southern Indiana, in the United States, is notable because it is culturally distinct from the rest of the state. The area's geography has led to a blend of Northern and Southern culture that is not found in the rest of Indiana. , and as one of the first in its region to market an alternative to Ameritech and BellSouth. Additional information can be found at www.cinergycom.com. Cinergy Communications is a wholly-owned subsidiary of Q-Comm Corporation. Although Cinergy Corp. has licensed the use of its name to Q-Comm, it has no management oversight, control, or responsibility for Cinergy Communications. About VocalData VocalData, Inc. provides an integrated suite of hosted IP telephony applications that enable service providers to reliably and cost-effectively deliver voice-over-IP solutions. VocalData's award-winning application server is a comprehensive set of hosted PBX and IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). applications that delivers higher value telephony services to business customers, while reducing the costs associated with traditional PBX telephony systems. Through its more than 30 customers and broad partner base, VocalData supports more than 150,000 deployed enhanced IP telephony lines today. VocalData was founded in 1998 and is headquartered in Richardson, TX. For more information, visit www.vocaldata.com. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion