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Cincinnati Bell to Help TriHealth Deliver Better Healthcare to Patients; Leading Healthcare Provider Signs Exclusive, Long-term Agreement for Integrated Communications Solutions.


Business Editors, High Tech and Health Writers

CINCINNATI--(BUSINESS WIRE)--Aug. 7, 2001

Recognizing that expanding and improving patient care is a challenge that cannot be overcome without complete, integrated technology solutions, TriHealth today announced an agreement with Cincinnati Bell Cincinnati Bell is the dominant telephone company for Cincinnati, Ohio and its nearby suburbs in Ohio, Indiana and Kentucky. The parent company is named Cincinnati Bell Inc. , a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of Broadwing Inc. (NYSE NYSE

See: New York Stock Exchange
:BRW BRW Business Review Weekly (business magazine; Melbourne, Victoria, Australia)
BRW Business Report Writer
BRW Barrow, AK, USA - Barrow (Airport Code)
BRW Business Requirement Worksheet
), that will enable TriHealth to deliver next-generation communications technologies Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems
engineering, technology - the practical application of science to commerce or industry
 to its entire system of health care operations.

Cincinnati Bell will provide its complete suite of communication services and serve on TriHealth's Strategic Technology Team, a group responsible for identifying future technologies that can improve its ability to serve patients.

"This agreement was an easy decision because of Cincinnati Bell's excellent track record of service, and their ability to offer a total communications solution that fit the needs of our health system," said Claus von Zychlin, executive vice president of operations for TriHealth. "We believe their expertise will help lead us into future technologies to better serve our patients, physicians and staff."

Under the terms of the agreement, Cincinnati Bell is providing TriHealth with local, wireless, voice mail, call center and PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  services, in addition to voice-over-IP services and a network management tool that will connect four sites. Broadwing Communications is providing long-distance service.

"We're thrilled thrill  
v. thrilled, thrill·ing, thrills

v.tr.
1. To cause to feel a sudden intense sensation; excite greatly.

2. To give great pleasure to; delight. See Synonyms at enrapture.
 with this agreement because there are so many new ways our patients will benefit from this relationship," said Jim Hengehold, manager of Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  for TriHealth. "For example, we will have over 600 nurses within the organization that will be equipped with new wireless phones. That way, if a nurse needs to page a doctor, the doctor will be able to call the nurse right back at the bedside of the patient."

"To work with a progressive company like TriHealth is an exciting opportunity to maximize our expertise and help create a better business for our customer," said Jack Mueller Jack Mueller may refer to:
  • Jack Mueller (footballer), (1915—2001) an Australian rules footballer
  • Jack Mueller (telecommunications)
, president of Business Markets for Cincinnati Bell. "Delivering a total communication solution with significant cost efficiencies is the key benefit that our customers realize. We are also delighted to be a trusted advisor participating in TriHealth's Strategic Technology Team - a direct indication that TriHealth is committed to extending more efficient services to their customers."

Installation at the four major TriHealth sites has begun and will be completed in phases through April 2002. TriHealth sites include Bethesda North and Good Samaritan hospitals Good Samaritan Hospital may refer to:

In the United States:
  • Good Samaritan Hospital (Bakersfield) — Bakersfield, California
  • Good Samaritan Hospital (Los Angeles) — Los Angeles, California
, physician offices as well as fitness, rehabilitation rehabilitation: see physical therapy. , occupational health and outpatient centers.

About TriHealth

TriHealth combines the strength of Bethesda and Good Samaritan Hospitals to improve the health status of the people in the community by delivering the best care possible. The "Tri" represents the hospitals, physicians and community working together and also refers to our commitment to the physical, mental and spiritual needs of our patients.

About Cincinnati Bell and Broadwing Communications

Cincinnati Bell and Broadwing Communications are wholly owned subsidiaries of Broadwing Inc. (NYSE:BRW). Cincinnati Bell is one of the nation's most respected and best performing local exchange and wireless providers with a legacy of unparalleled customer service excellence and financial strength. Cincinnati Bell provides a wide range of telecommunications products and services to residential and business customers in Ohio, Kentucky and Indiana. The company was recently ranked number one in customer satisfaction by J.D. Power and Associates for local residential telephone service and residential long distance among mainstream users.

Broadwing Communications, headquartered in Austin, Texas, leads the industry as the world's first intelligent, all-optical, switched network provider and offers businesses nationwide a competitive advantage by providing data, voice and internet solutions that are flexible, reliable and innovative on its 18,500-mile optical network and its award-winning IP backbone. Broadwing Inc. is headquartered in Cincinnati, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation).
Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County.
 and has 6,400 employees in 56 sales and service offices across the country. For more information, visit www.broadwing.com.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Aug 7, 2001
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