Cima Systems Announces CimaVision; Powerful Web-based Tool Creates Actionable Reports.PLEASANTON, Calif. -- Cima Systems, a leading provider of automatic customer-interaction technology for the automotive industry The automotive industry is the industry involved in the design, development, manufacture, marketing, and sale of motor vehicles. In 2006, more than 69 million motor vehicles, including cars and commercial vehicles were produced worldwide. , announced today the availability of CimaVision, a web-based tool for auto manufacturers and dealerships that turns raw customer and management data into actionable sales, customer-satisfaction and management reports. "CimaVision creates value in the information we have collected from customers, employees and operations," said Ron Ferguson  This article is about a minister of religion with a passion for football: for an article about the father of Sarah, Duchess of York ,
dealer and general manager of Mooer's Volvo. "CimaVision helps
me better understand my customers, my business and the effectiveness of
my communications."
CimaVision combines and organizes data taken from one or many Dealership Management Systems A Dealership Management System (DMS/Dealer Management System) is a software application which provides management tools to a car dealerships. There is a distinction between software which offers partial management and total management. (DMS (1) (Document Management System) See document management. (2) (Defense Messaging System) An X.500-compliant messaging system developed by the U.S. Dept. of Defense. ) and Cima systems, giving users a variety of comprehensive, easy-to-understand maps and reports regarding customers, communications, employees, customer satisfaction and revenues. With one or two mouse clicks users can access a wealth of high-level customer, marketing and dealership information, or they can drill down to details and back up data including specific repair orders, card deals or customer surveys. CimaVision also works with Cima's interactive communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems , AutoAppoint and AutoRemind, to track communications and summarize sum·ma·rize intr. & tr.v. sum·ma·rized, sum·ma·riz·ing, sum·ma·riz·es To make a summary or make a summary of. sum the revenue generated from any specific campaign. AutoAppoint and AutoRemind were created to increase customer retention and sales while reducing overhead, through improved communications. The software automatically contacts and interacts with clients and prospects for numerous communications including appointment confirmations, prospect follow up, service reminders, vehicle-ready notices and even appointment scheduling. It then automatically sends out a client satisfaction survey following each interaction. "CimaVision helps dealers make smarter and more informed decisions about incentives, employees, advertising, and marketing campaigns," said Cima President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Gary Nixon Gary Nixon (Born on January 25, 1941, in Anadarko, Oklahoma) is an American motorcycle racer who most notably won the AMA Grand National Championship in 1967 and 1968. He is also a former winner of the Daytona 200 motorcycle race, claiming a victory in the 1967 event. . CimaVision enables dealerships and manufacturers to: --Map or chart customer purchases by zip, value and more --Identify sales opportunities or lost opportunities --Organize and tier customer data by value or satisfaction --Track customer communications --Track customer satisfaction scores --Detail employee productivity --Identify and act upon customer issues --Analyze sales --Customize reports For more information on Cima or its products please contact Lynette Hoeft at 925-931-0929 or visit www.Cimasystems.net. |
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