Chubb Renews Contract with IVANS.

Carrier Uses Solution to Greatly Simplify Claims Management

STAMFORD, Conn. -- IVANS, Inc. announced that the Chubb Group of Insurance Companies (NYSE: CB) signed a multi-year contract renewal to use IVANS E-Commerce Server (ECS), an electronic mailbox solution that makes it easier for Chubb to share information and do business with its insurance agents. Chubb, and more than 180 of the country's leading carriers, are now downloading via IVANS ECS across 135,000 agency-carrier relationship pairs.

Chubb, an IVANS customer since 1988, has more than 1,700 active agents downloading via IVANS ECS for personal and commercial lines. These download transactions include claims download, commission billing, activities and notifications, and policy download. Linda Dodson, assistant vice president and eBusiness manager of Chubb Group of Insurance Companies and co-chair of the ACORD Implementations Guide Working Group, said, "IVANS ECS supports Chubb's key initiatives, which include improving our agents' ease of doing business with us and providing them with better tools to oversee the claims process. By using IVANS ECS, we have seen better agent utilization of our download capabilities over the years, and our agency relationships have become stronger as a result."

IVANS ECS, a data storage and retrieval solution for electronic mailboxing, allows agents to download carrier information via a secure, high-speed broadband connection. Compatible with 34 agency management systems, this solution enables both carriers and agents to access web-based management tools for administrative tasks and online policy inquiries. Carriers do not have to allocate resources to manage agent phone calls and handle technical issues that may arise in the retrieval or processing of data. And, agents save significant time with IVANS ECS because they do not have to re-key data and access multiple workflows to download policy data.

Mark C. Mischenko, Jr., assistant vice president of Lloyd Bedford Cox Inc. said, "As an agent that works with Chubb and downloads via IVANS ECS daily, we find it is the ideal solution for sending and receiving files because it allows us to work within one workflow instead of multiple. It has made processing and managing claims much easier and has eliminated many of the problems associated with the one-to-many or many-to-one file transfer."

For more information about IVANS E-commerce Server and Agency-Company Interface solutions, please visit ivans.com.

About IVANS

IVANS, Inc. provides the property/casualty insurance and healthcare industries with fully managed network, electronic data interchange (EDI) and agency-company interface solutions to help solve complex business issues. Headquartered in Stamford, Conn. and a CMS approved vendor, IVANS serves over 600 insurance and healthcare organizations, more than 30,000 independent agents and 30,000 healthcare providers. With over 25 years of experience successfully managing networks, the company also offers its clients relentless customer service, security solutions, reliable and accessible technical helpdesk support and expert enablement. IVANS, which was formed by 21 insurance companies, also has offices in Tampa, Fla. and Cincinnati, Ohio. For more information, visit www.ivans.com.