Chordiant Software to Present at CIBC World Markets Enterprise and eBusiness Software Conference.

Business Editors/High-Tech Writers

CUPERTINO, Calif.--(BUSINESS WIRE)--Aug. 5, 2002

Chordiant Software, Inc. (Nasdaq:CHRD), a leader in delivering Dynamically Driven Customer Relationship Management(TM) (CRM), announced today that it will present at the CIBC World Markets Enterprise and eBusiness Software Conference, being held at the New York Palace in New York, N.Y., on Wednesday, August 7, 2002. The Chordiant presentation, which begins at 2:25 p.m. ET, will be made by Stephen Kelly, president and CEO, and Steve Vogel, senior vice president and CFO. The presentation can be accessed live via an audio Web cast.

How to Participate in the Audio Web cast:

Go to www.chordiant.com and select the CIBC web cast event.

If you can not connect at the above address the direct link is:

http://events01.activate.net/cibc/3310/registration/default.asp? pID=3345

About Chordiant Software, Inc.

Chordiant Software, Inc. (www.chordiant.com) is a worldwide leader in developing and delivering Dynamically Driven CRM(TM) solutions for global business to consumer enterprises.

The Chordiant solution enables enterprises to gain a sustained competitive advantage through more efficient and effective marketing, selling and customer service. Only Chordiant delivers real-time, adaptive, process-centric solutions that provide multidimensional customer interactions. The unique Chordiant JX Architecture(TM) leverages existing investments inside the enterprise and beyond, to enable brand consistency throughout the extended enterprise, resulting in a more relevant and consistent customer experience.

Headquartered in Cupertino (Silicon Valley), Calif., Chordiant maintains offices in Boston, Chicago, New York City, London, Paris, Amsterdam, Frankfurt, Munich, Madrid, Johannesburg, Sydney and Melbourne.

Safe Harbor 

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Annual Report on Form 10-K filed on March 29, 2002 and most recent Form 10Q filed on May 15 2002. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Note to Editors: Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc., JX Architecture and Dynamically Driven CRM are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.