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Chordiant Software Opens German Office; American Company Introduces its Successful eBusiness Infrastructure for Large Enterprises to the German Market.


Business/Technology Editors

CUPERTINO, Calif.--(BUSINESS WIRE)--May 5, 2000

Chordiant Software, Inc. (Nasdaq: CHRD CHRD Color High Resolution Display ) , a leading developer of eBusiness and customer interaction software, has opened a new office in Germany. Based in Munich, the German office is headed up by Jurgen Neubauer, whose aim is to extend Chordiant's successful operations to Germany, Austria and Switzerland.

A 37 year-old software specialist, Neubauer has extensive experience in the CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  sector. Before joining Chordiant, he served as sales director for east and central Europe Central Europe is the region lying between the variously and vaguely defined areas of Eastern and Western Europe. In addition, Northern, Southern and Southeastern Europe may variously delimit or overlap into Central Europe.  at Applix, where he participated in the successful market launch of the Applix Enterprise CRM solution and was responsible for the analytical CRM (business) analytical CRM - Software which helps a business build customer relationships and analyse ways to improve them.  component Applix iTM1. Prior to this, Neubauer was managing director of startup company The creator of this article, or someone who has substantially contributed to it, may have a conflict of interest regarding its subject matter.
It may require cleanup to comply with Wikipedia's content policies, particularly neutral point of view.
 GraphiX Systems - now one of the largest CAD systems houses for Computervision in Germany.

Stephen Kelly Stephen Michael Kelly (born September 6, 1983 in Dublin, Ireland) is a professional footballer who plays at full back (usually right full back) for Birmingham City. He is a full international for the Republic of Ireland. , senior vice president of Chordiant International, explains the success strategy: "Chordiant made a very early strategic investment in Europe, and continues to build upon that strategy with its entrance into Germany. We are now in a strong position to further expand our customer base and leverage an experienced European management team that has proven its ability to carry out comprehensive customer interaction projects."

Rapid Growth

With heavyweight customers like Barclays Mercantile, Thomas Cook For the company, see Thomas Cook AG.

Thomas Cook (22 November 1808 – 18 July 1892) of Melbourne, Derbyshire, founded the travel agency that is now Thomas Cook AG. He was brought up as a strict Baptist and joined his local Temperance Society.
 Global Services, Cable and Wireless, KLM KLM Kaiserliche Marine (Enigma: Rising Tide game)
KLM Koninklijke Luchtvaart Maatschappij (Royal Dutch Airlines)
KLM Klub Langer Menschen (German: Tall Person Club) 
 and Bank One International, Chordiant's European growth has exceeded the eBusiness infrastructure market growth rate of 70% predicted by analysts. In order to maintain this growth, James Lascelles James Edward Lascelles (born 5 October 1953), styled The Hon. James Lascelles, is a British musician and the second son of the 7th Earl of Harewood and his first wife, the former Marion Stein (now Mrs. Jeremy Thorpe). , formerly UK sales director, will now become European sales director and will build a European sales organization.

About Chordiant Software Inc. - One Click, One Call, One Customer(TM)

Chordiant delivers integrated, multi-channel eBusiness software. Its suite of applications enables consumer companies to implement best business practices over the Web, via email, through call centers, or in branches. It includes built-in support for voice, data and Internet integration, as well as a comprehensive workflow engine Workflow engine is a software application meant to manage and execute modeled business processes.

It is a key component in workflow technology. It will typically make use of a database server.
. Chordiant empowers high-value contacts designed to consistently retain customers, grow revenue and drive profits during every contact.

The Chordiant system has been selected by several of the world's leading consumer companies, including Thomas Cook Global Services, MetLife, GM OnStar, First USA Bank, Cable and Wireless Communications and Bank One International. Headquartered in Cupertino, California, Chordiant maintains regional offices in Chicago, Dallas, New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
, and London, Amsterdam and Germany. The company's Web site can be found at www.chordiant.com. German press materials are also available at www.commcreativ.de.

This press release includes forward-looking statements that are subject to risks, uncertainties and other factors that could cause actual results to differ materially from those referred to in the forward-looking statements. Such factors include, but are not limited to, risks related to customer and market acceptance of our product, deployment delays or errors associated with these products, hardware platform incompatibilities, reliance on a limited number of customers for a majority of revenue, need to maintain and enhance certain business relationships with application integrators and other parties, ability to manage growth, activities by Chordiant Software, Inc. and others regarding protection of proprietary information, release of competitive products and other actions by competitors, and economic downturns in either domestic or international markets. These forward-looking statements are generally identified by words such as "expect," "anticipate," "intend," "believe," "hope," "assume," "estimate," "plan," and other similar words and expressions.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. and One Click, One Call, One Customer are trademarks of Chordiant Software, Inc. All other trademarks and servicemarks mentioned are property of their respective holders. (c) 2000 Chordiant Software, Inc. All Rights Reserved
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 5, 2000
Words:593
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Next Article:Chordiant Promotes Stephen Kelly to Vice President of Worldwide Sales; Mick Oak Becomes Vice President of European Operations.
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