Chordiant Software's Raymond Gerber Joins BPM Forum Advisory Board.Chief Technology Officer of Leading Customer Experience Provider Brings Years of Expertise to Front Lines of BPM (Business Process Management) A structured approach that models an enterprise's human and machine tasks and the interactions between them as processes. BPM software provides users with a dashboard interface that offers a high-level view of the operation that typically CUPERTINO Cu·per·ti·no A city of western California west of San Jose. It has an electronics industry. Population: 50,000. , Calif. -- Chordiant Chordiant (formerly known as Chordiant Software and J. Frank Consulting) (NASDAQ: CHRD) is a publicly-traded American company. It offers enterprise software to help other companies improve the customer experience of their customers. Software, Inc. (Nasdaq:CHRD CHRD Color High Resolution Display ), the leading provider of Customer Experience (Cx[TM]) software and services, today announced that Chief Technology Officer Raymond Raymond, town, Canada Raymond, town (1991 pop. 3,130), S Alta., Canada, SE of Lethbridge, in a sugar beet area. Sugar is refined and honey is produced there. A provincial agricultural college is in the town. Gerber has joined the Advisory Board for the BPM Forum. The BPM Forum, which has 1,200 members, advances the understanding of business performance management techniques, technologies, and processes in global enterprises. "I'm very excited to be joining the other senior executives, management consultants, and industry thought leaders on the BPM Forum Advisory Board," said Raymond Gerber. "I look forward to providing input into the Forum's agenda and overall strategic direction to ensure the group brings evolving dynamic BPM technologies and strategies to the forefront of enterprise decision making." Raymond Gerber joined Chordiant in April 2008. He has 27 years of experience building software solutions for software vendors and architecting and building large customer-facing solutions for consumer organizations. Prior to Chordiant, Raymond Gerber was the president and owner of FirstSecond Technologies, which focused on customer experience improvement. Before that, he served in senior positions in various large consumer organizations, where he specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. in BPM practices with a focus on improving end-user operational effectiveness and efficiency. He has been issued three patents relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. of call center software. About the BPM Forum The BPM Forum helps advance the understanding of business performance management techniques, technologies, and processes in global enterprises. The Forum brings together influential business line managers and senior executives overseeing enterprise finance, operations, and technology functions. Forum members join in the pursuit of innovations in business performance management, the practice of enabling organizations to translate strategies into plans, monitor execution, and provide insight to improve financial and operational performance. About Chordiant Software, Inc. Chordiant software optimizes the customer experience, helping clients improve business results while significantly strengthening customer relationships. Chordiant's solutions allow multi-channel interaction management and centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. Next-Best-Action[TM] driven predictive decisioning to target individual customer needs and provide unprecedented management and control over sophisticated customer experience strategies. Fortune 1000 customers turn to Chordiant to build, maintain and significantly strengthen connections with customers, so they can differentiate themselves from the competition and maximize their business objectives. For more information, please visit http://www.chordiant.com. Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company, Next-Best-Action, and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners. |
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