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Chordiant Named to Software Magazine's 26th Annual Software 500.


Software Magazine Ranks Chordiant as One of the World's Largest Software Companies The Forbes Global 2000 includes the following list of the world's largest software companies.

Relative
rank Global
rank Name Country Sales
($bil) Profits
($bil) Assets
($bil) Market Value
($bil)
1 54 Microsoft United States .
 for the Fourth Year in a Row

CUPERTINO, Calif. -- Chordiant Software, Inc. (Nasdaq:CHRD CHRD Color High Resolution Display ), the leading provider of Customer Experience (Cx[TM]) software and services, today announced its inclusion for the fourth year in a row on Software Magazine's Software 500 ranking of the world's largest software and services providers, now in its 26th year. Chordiant was ranked 186 this year, a steady climb from 191 in 2007, 205 in 2006 and 221 in 2005.

"Our focus on making decision-based customer interactions and the 'next best action' as profitable and compelling as possible is an increasingly powerful story for companies in highly competitive markets," said Steven R. Springsteel, chairman, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Chordiant Software. "The business reality today is that retaining customers is more critical than ever. Personalizing the customer experience by providing agents with caller Caller may refer to one of the following:
  • Caller (telecommunications), a party that originates a call
  • Caller (dancing), a person that calls dance figures in round dances and square dances
  • Caller to Islam, the Islamic equivalent of a Christian missionary
 information, profile history, and predictive analytics Predictive analytics encompasses a variety of techniques from statistics and data mining that process current and historical data in order to make “predictions” about future events.  promotes customer satisfaction and loyalty. As companies around the world have found, Chordiant delivers a comprehensive solution for integrating successful customer interactions into the very DNA DNA: see nucleic acid.
DNA
 or deoxyribonucleic acid

One of two types of nucleic acid (the other is RNA); a complex organic compound found in all living cells and many viruses. It is the chemical substance of genes.
 of an organization."

"The 2008 Software 500 results show that revenue growth in the software and services industry was healthy, with total Software 500 revenue of $451.8 billion worldwide for 2007 representing 14.7 percent growth from the previous year," says John P. Desmond, editor of Software Magazine and Softwaremag.com "We have added over 100 new companies to the list this year. We're seeing strong growth from more companies based outside the U.S., especially from systems integration and outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  services firms based in India."

"The Software 500 helps CIOs, senior IT managers and IT staff researchers create the short list of business partners," Desmond says. "It is a quick reference of vendor viability, and the online version to be posted soon at www.Softwaremag.com is searchable by category, making it what we call the online catalog Similar to an online library or databases in the information storage respect, ‘’’online catalogs’’’ allow potential customers to browse a company’s items for sale from a different location using the internet.  to enterprise software."

The Software 500 is a revenue-based ranking of the world's largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing. The ranking is based on total worldwide software and services revenue for 2007. This includes revenues from software licenses In computing, software that is copyrighted and licensed under a software license is done under a variety of licensing schemes. For end-users there are proprietary licenses and there are free software licenses, and there are proprietary Within these schemes are further classifications. , maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co. and posted at www.Softwaremag.com, as well as from public documents.

To learn more about Chordiant's Customer Experience solutions visit: http://www.chordiant.com.

About Digital Software Magazine, the Software Decision Journal, and Softwaremag.com

Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for 30 years. Softwaremag.com, its Web counterpart counterpart n. in the law of contracts, a written paper which is one of several documents which constitute a contract, such as a written offer and a written acceptance. , is the online catalog to enterprise software and the home of the Software 500 ranking of the world's largest software and services companies, now in its 26th year. Software Magazine and Softwaremag.com are owned and operated by King Content Co.

About Chordiant Software, Inc.

Chordiant helps leading global brands with high-volume customer service needs deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) front-office solutions blend multi-channel interaction management with predictive desktop decisioning, enabling companies to capture and effectively anticipate and respond to customer behavior in all channels, in real-time. For global leaders in insurance/healthcare, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, this deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit http://www.chordiant.com.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2008 Gale, Cengage Learning. All rights reserved.

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Publication:Business Wire
Date:Nov 3, 2008
Words:662
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