Printer Friendly
The Free Library
19,607,059 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Chordiant Awarded New Patent for User Interface Development.


"Customer Experience" Industry Leader Achieves Innovation in User Interface Design

CUPERTINO, Calif. -- Chordiant Software, Inc. (Nasdaq:CHRD CHRD Color High Resolution Display ), the leading provider of Customer Experience (Cx[TM]) software and services, today announced that the US Patent and Trademark Office has awarded Chordiant patent number 7,178,109 for innovative user interface design, first introduced in its family of browser-based applications in 2003.

The patent covers the implementation of a "Process-viewer Interface" (PVI See Present Value Index. ), a new user interface paradigm designed specifically to address the needs of users when applications require complex process management and large volumes of reference information to be managed in a single work area. The patented interface design has the effect of reducing on-screen on·screen or on-screen  
adj. & adv.
1. As shown on a movie, television, or display screen.

2. Within public view; in public.
 complexity for "power application users" like retail bank officers, mortgage loan officers, telco contact center agents, while increasing overall usability and ease of access to information.

A key innovation in the PVI is an overlapping process panel and data viewer design approach that reduces or eliminates the need for multiple traditional windows to represent the state of many active processes at once. With Chordiant's new technology, users have a simplified view of their application state and the ability to rapidly jump between multiple related activities while retaining simple access to all necessary supporting reference information.

"Chordiant was an early leader in developing highly interactive, rich desktop applications deployed through a browser browser

Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used
," says Jim St. Jean, Chordiant's Vice President of Worldwide Engineering and a named inventor INVENTOR. One who invents or finds out something.
     2. The patent laws of the United States authorize a patent to be issued to the original inventor; if the invention is suggested by another, he is not the inventor within the meaning of those laws; but in that
 on the patent. "With the Process-Viewer Interface, Chordiant applications deliver the robust application experience required by our leading enterprise clients, while taking full advantage of user familiarly and the ease of install and deployment associated with browser-based solutions."

Now broadly utilizing Chordiant product and applications based on patented PVI technology, leading global brand organizations in banking, insurance, and telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  can deliver higher levels of performance. This is achieved by delivering more effective desktop systems to employees, offering increased ease-of-use through reduced on-screen complexity, increased efficiency, fewer errors, and reduced employee training time. The PVI interface design is relevant to any highly interactive desktop application that requires large data densities and multiple, complex business processes, for example, call centers, branch banking, credit card, and insurance claims processing.

About Chordiant Software, Inc.

Chordiant helps leading global brands such as HSBC HSBC Hongkong and Shanghai Banking Corporation
HSBC Humane Society of Broward County (Florida)
HSBC Humane Society of Bay County (Bay County, Michigan) 
, Barclay's, CIBC CIBC Canadian Imperial Bank of Commerce
CIBC Centres Interinstitutionnels de Bilan de Compétences
CIBC Commonwealth Institute of Biological Control (Trinidad)
CIBC Commercial International Brokerage Company
 and Capital One deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) solutions blend insight with predictive desktop decisioning to uniquely understand the customer's behavior. This deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit Chordiant at www.chordiant.com.

Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 Statement

This news release includes "forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There can be no assurance that the Chordiant Wholesale Lending Point-of-Sale will be adopted by other customers. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements. Other risks relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 Chordiant's products are detailed under "Risk Factors" in Chordiant's Annual Report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 for the fiscal year ended September 30, 2006, and Chordiant's Quarterly Report on Form 10-Q Form 10-Q

See 10-Q.
 for the fiscal quarter ended December 31, 2006, each as filed with the Securities and Exchange Commission. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Mar 1, 2007
Words:678
Previous Article:B&G Foods Announces Fourth Quarter and Fiscal Year 2006 Earnings Conference Call.
Next Article:GlobalOptions Group Announces Acquisition of FACTICON.
Topics:



Related Articles
iRise Awarded Patent on Invention of Systems & Methods for Defining a Simulated Interactive Web Page.
Luidia Announces New Software for Windows Vista.
ForeSee Results Honored as One of "Michigan 50 Companies to Watch".
Fonix Speech Interface on New Electronic Dictionary from Seiko Instruments, Inc.
LeCroy's New Protocol Analyzers Speed Time-to-Market for Next-Generation Data Storage Solutions.
Catalyst Introduces STX-460 for 6Gb SAS and SATA Protocol Analysis.
Attachmate Announces Enhanced Solution for Legacy-to-SOA Integration.
Cybernet Systems to be Honored as One of "Michigan 50 Companies to Watch".
Immersion and Sony Computer Entertainment Conclude Litigation and Enter into Business Agreement.
Remend Featured in Microsoft Case Study on SaaS Innovation.

Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles