Choicelinx and Voice Channel to Provide Integrated Web and Voice Web Product; Health Insurance Market to Benefit From Comprehensive Technology Solution.

Business/Technology Editors

MANCHESTER, N.H. and BOSTON--(BW HealthWire)--May 22, 2002

Choicelinx Corporation, a benefits technology company specializing in a new generation of customer-designed benefits products for the health care industry, and Voice Channel Corporation, developer of leading edge voice web applications for human resource and health care organizations, today announced an agreement to integrate Choicelinx' benefits management and enrollment technology with Voice Channel's Benefit Information System, a voice web product. Under the agreement, the companies will also cross-market their products to new and existing customers.

Choicelinx' integrated suite of software applications enables health insurers to offer web-based enrollment, plan selection, and consumer-driven plan offerings to their customers. Integration of the Voice Channel technology will create a powerful new tool, giving consumers the option of managing their entire benefits process using the Internet or a telephone interface with real-time speech recognition. Voice Channel's revolutionary voice-XML protocol turns the telephone into a sophisticated "voice browser", similar to an Internet web browser. Instead of pointing and clicking, users simply speak normally into the telephone to make their benefits selections.

"This new, integrated product is a very important development for our company and for our industry," said Donna K. Lencki, CEO and Chairman, Choicelinx Corporation. "Today, employers are looking for multiple ways, beyond paper and IVR, for their employees to access benefit services. By offering web and voice web phone access, Choicelinx is adding significant value for our customers and providing the ultimate convenience for users."

"We are very pleased to work with an industry innovator such as Choicelinx," said W. Gary Lowe, President and CEO, Voice Channel Corporation. "Health plans are relying on technology to help streamline operations, reduce costs, and grow their products. The combination of Choicelinx market-leading web technology with Voice Channel's ground breaking, easy to use voice web technology will provide the first comprehensive solution to achieve these objectives."

About Choicelinx Corporation

Choicelinx Corporation is a benefits technology and services company specializing in a new generation of customer-designed benefits products for the health insurance industry. Through its Internet-based Plan Selector(SM), Enrollment Manager(SM), and Benefits Configurator(SM) technology, health plan members can choose a plan, enroll online and, through its Benefits Configurator(SM) software, members can even design their own personalized benefits packages to meet their individual or family needs. Choicelinx products improve health plan operations efficiencies through seamless automation of data collection and transmission. Choicelinx Corporation is headquartered in Manchester, New Hampshire. To learn more about the Choicelinx solution, visit the company on the web at www.choicelinx.com.

About Voice Channel Corporation

Voice Channel Corporation was founded by a team of technology and application professionals with the mission to create open architected Voice Web products. Their product, Benefit Information System (BIS) is built on their extensive expertise in the design and development of automated enrollment and claims status applications and has been developed entirely using VoiceXML based software. BIS is the first conversational voice application to support the estimated 20% to 40% of consumers without access to the Internet. Headquartered in Boston, Voice Channel is a rapidly growing company, fueled by the exciting developments occurring in voice recognition technology. To learn more about the Voice Channel solution, visit the company on the web at www.voicechannelcorp.com.