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Chockstone Reports Record Results in Deployment of Its Gift and Loyalty Card Program for Quick Service Restaurants -- QSRs.


Business Editors/Technology Writers

PORTLAND, Ore.--(BUSINESS WIRE)--Nov. 25, 2003

QSRs Are Seeing a 15 Percent Increase in the Average Size of

Consumer Transactions When an Electronic Loyalty Card

Accompanies the Purchase

Chockstone, Inc.'s stored value platform designed for the Quick Service Restaurant (QSR QSR Quick Service Restaurant
QSR QoS (Quality of Service) Satisfaction Rate
QSR Quality System Regulations
QSR Quality Status Report
QSR Quality System Review
QSR Quarterly Status Report
QSR Quality System Requirement
) industry proves to have a major impact on consumer spending Consumer demand or consumption is also known as personal consumption expenditure. It is the largest part of aggregate demand or effective demand at the macroeconomic level.  trends. Chockstone, an industry leader in providing integrated gift and loyalty card programs for the QSR industry, today announced significant results from program implementations.

As the technology leader in the stored value industry, Chockstone was the first processor to implement an integrated gift-loyalty-marketing card program nationally. Chockstone's integrated platform, ChockPoint, enables retailers to combine payment, loyalty and promotional programs through a single consumer card. With one retail-branded card, consumers draw down gift card dollars, earn loyalty points, and redeem redeem v. to buy back, as when an owner who had mortgaged his/her real property pays off the debt. The term also refers to paying the amount due and all charges after a foreclosure (due to failure to make payments when due) has begun.  these points in real time. Additionally, QSRs instantaneously in·stan·ta·ne·ous  
adj.
1. Occurring or completed without perceptible delay: Relief was instantaneous.

2.
 deliver promotions based on historical transaction behavior or an e-mail offer previously sent to the individual cardholder card·hold·er  
n.
One who holds a card, especially a credit card.



cardhold
.

Based on 2003 transaction data, Chockstone retailers are experiencing a significant lift in consumer dollars as the transition is made from paper gift certificates to electronic gift-loyalty-marketing cards. A few highlights of Chockstone's findings include the following:

-- QSRs are seeing a 14.5 percent increase in the average size of

consumer transactions (across cash, credit, and debit) when an

electronic loyalty card accompanies the purchase.

-- QSR locations are experiencing a three- to four-times increase

in gift card sales vs. paper gift certificate sales during the

previous period.

-- Seventy two percent of gift-loyalty cards have been used two

or more times since initial activation activation /ac·ti·va·tion/ (ak?ti-va´shun)
1. the act or process of rendering active.

2. the transformation of a proenzyme into an active enzyme by the action of a kinase or another enzyme.

3.
 over the past six

months.

"These latest results illustrate the financial benefit realized by retailers who upgrade their paper loyalty and basic gift card programs to electronic gift-loyalty-marketing programs," said Jeffrey Lipp, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Chockstone. "In a highly competitive market, QSRs are now relying on Chockstone's technology to de-emphasize price wars, and instead differentiate themselves through personalization Custom tailoring information to the individual. On the Web, personalization means returning a page that has been customized for the user, taking into consideration that person's habits and preferences.  and quality of service."

In an industry where speed of service is critical to operational success, Chockstone has benefited from its ability to process stored value cards and act as an integrated gateway for all credit, debit, and electronic benefit card transactions. Chockstone shaves valuable seconds off of a transaction requiring multiple cards, leading to faster throughput and incremental Additional or increased growth, bulk, quantity, number, or value; enlarged.

Incremental cost is additional or increased cost of an item or service apart from its actual cost.
 sales for QSRs. Chockstone further differentiates itself in the QSR industry by providing franchisee-specific services that include daily settlement of gift and loyalty currencies and real-time Web-based reporting tools to access card, transaction, and settlement data.

Chockstone is being recognized in the industry for raising the bar in stored value technology. "Finally, a company has figured out how to deliver profitable loyalty solutions to the QSR market," comments David Diamond of David Diamond Associates, a loyalty and marketing consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
. "Chockstone's technology elegantly bridges the gap between the payment processing and loyalty marketing industries by replacing cumbersome cum·ber·some  
adj.
1. Difficult to handle because of weight or bulk. See Synonyms at heavy.

2. Troublesome or onerous.



cum
 manual processes with efficient and effective electronic processing."

About Chockstone, Inc.

Chockstone is the Technology Behind Stored Value(TM). As the leading stored value card processor, Chockstone focuses on gift, loyalty, and marketing card programs for multi-unit QSR and retail organizations. Chockstone's services enable retailers to strengthen their relationships with their customers and drive incremental profits. Chockstone's services and expertise are based on years of developing and operating mission-critical payment and loyalty-based applications in the physical and online worlds. More information at www.chockstone.com.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 25, 2003
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