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Chipotle Customers Can Get out of Line by Going Online.


Online Ordering System Provides Virtual Restaurant Experience, Real Food

Secure Online Payment, Group Ordering Added to Popular System

DENVER Denver, city (1990 pop. 467,610), alt. 5,280 ft (1,609 m), state capital, coextensive with Denver co., N central Colo., on a plateau at the foot of the Front Range of the Rocky Mts., along the South Platte River where Cherry Creek meets it; inc. 1861.  -- Any computer is now a virtual Chipotle Mexican Grill Chipotle Mexican Grill (NYSE: CMG) is a Denver, Colorado-based chain of Fresh Mex restaurants specializing in San Francisco burritos and tacos. Founded by Steve Ells in 1993, the restaurant is known for its chunky guacamole and large burritos.  (NYSE NYSE

See: New York Stock Exchange
:CMG CMG Coastal & Marine Geology (USGS)
CMG Chipotle Mexican Grill, Inc. (stock symbol)
CMG Companion (of the Order Of) St Michael and St George
CMG Computer Measurement Group
) (NYSE:CMG.B) thanks to the restaurant company's newly enhanced online ordering system. The new system enables customers to place and pay for their order online, then within minutes go directly to the front of the line at the restaurant to pick it up.

"This is another way we are making our high quality food available and affordable so everyone can eat better," said Steve Ells Steve Ells is the founder, CEO, and Chairman of Chipotle Mexican Grill. Steve attended the Culinary Institute of America in Hyde Park, NY. , Chipotle chi·pot·le  
n.
A ripe jalapeño pepper that has been dried and smoked for use in cooking.



[American Spanish, from Nahuatl xipotli.]

Noun 1.
 founder, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "We can deliver a great Chipotle experience in a way that meets the demands of time-pressed customers."

Among the new features added to Chipotle's online ordering system include a secure credit card payment capability that can save customers' information so they do not have to re-enter re·en·ter also re-en·ter  
v. re·en·tered, re·en·ter·ing, re·en·ters

v.tr.
1. To enter or come in to again.

2. To record again on a list or ledger.

v.intr.
 it every time they log on. An expanded group ordering feature allows customers to place multi-item orders under a single name, invite others via e-mail to add to their order, and manage group orders online. Like the previous generation online ordering system, the updated version allows customers to save their own favorite meals online, as well as those of friends, family or co-workers. The system also provides ample space for comments and special instruction so customers can make the same kinds of requests they would if they visited the restaurant.

The new online ordering system also includes an enhanced restaurant locator feature with maps to help customers find nearby restaurants, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  pricing that calculates the price of an order including tax, and provides customers with the first available pick up time at the restaurant of their choosing.

Customers start by logging on to the online ordering section of the Chipotle website at https://order.chipotle.com. From there they can choose a burrito, burrito bowl, tacos, or salad, and then click through a menu featuring everything they'd normally find at their local Chipotle, including Chipotle's naturally raised meats, choice of salsas Salsas is a Portuguese parish in the district of Bragança. The population in 2001 is 424, its density is 16.5/km² and the area is 25.76 km². , rBGH-free cheese or sour cream, and freshly made guacamole.

Once a customer has registered and completed their profile and preferences on their own page, they can place orders in as few as three clicks, adding considerably to the new system's efficiency.

Chipotle was recently named best in its category for customer service by a 2008 Corporate Research International survey and Ells believes Chipotle will enhance its reputation for great service through the new online system.

"We asked our regular online users and our most tech-savvy customers how to best improve this system," Ells said. "This new version is faster, easier to use, and will enable us to add additional features and applications as new technology allows."

Chipotle employs a second, back-of-house food line dedicated exclusively to fulfilling online orders. Since introducing online ordering in December 2005, Chipotle and has received and executed nearly 2 million online orders.

About Chipotle

Chipotle Mexican Grill offers a focused menu of burritos, tacos, burrito bowls (a burrito without the tortilla) and salads made from fresh, high-quality raw ingredients, prepared using classic cooking methods and served in a distinctive atmosphere. Through our vision of Food with Integrity, Chipotle is seeking better food not only from using fresh ingredients, but ingredients that are sustainably grown and naturally raised with respect for the animals, the land, and the farmers who produce the food. Chipotle opened its first restaurant in 1993 and currently operates more than 800 restaurants. For more information, visit www.chipotle.com.
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Publication:Business Wire
Date:Oct 28, 2008
Words:585
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