Chief Learning Officer Magazine: CLO Discusses Benefits of Informal Learning; Changing Workforce Requires Continuous Learning Model.

CHICAGO -- Leaders recognize the importance of employee contributions to organizational performance, but technological innovations and global competition are pushing employees to take more responsibility for productivity and customer satisfaction. This Environment feature in the April issue of Chief Learning Officer magazine looks at ways to capture informal learning formally, ensuring that critical knowledge is available to help employees keep up with increasing demands. A case study on the Evangelical Lutheran Good Samaritan Society discusses how the organization established its learning and strategic integration department to support new systems and career plans for its 24,000 employees. To read the article, visit www.CLOmedia.com.