Chief Learning Officer: Is There Support for Informal Learning?; Column Queries Why It Pays to Support This Learning Modality.

CHICAGO -- Companies rely on their people to be life-long learners who can adapt quickly. Smart companies use formal learning investments to support employees in a dynamic, constantly changing business environment. Still smarter companies take a more holistic approach to ensure informal learning is supported as well. Chief Learning Officer magazine's May Business Intelligence column explains what exactly constitutes informal learning, how much of it is happening in modern companies across industries and how this method of knowledge transfer is beneficial to the organization, its culture and gathering learning metrics. The feature also discusses who should be accountable for informal learning.