Chicago-based, Fast-Growing Service Provider Globalcom Taps VocalData to Support its Hosted VoIP Service.CHICAGO Chicago, city, United States Chicago (shĭkä`gō, shĭkô`gō), city (1990 pop. 2,783,726), seat of Cook co., NE Ill., on Lake Michigan; inc. 1837. -- Globalcom, a profitable CLEC (Competitive Local Exchange Carrier) An organization offering local telephone service that is not one of the traditional telephone companies. The Telecommunications Act of 1996 allowed competition to the incumbent telcos (ILECs), enabling new companies (CLECs) , long-distance long-dis·tance adj. 1. Covering a long distance: a long-distance runner; operating under long-distance supervision. 2. carrier and ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. , selects VocalData due to its robust feature set, carrier-class performance and intuitive user interface VocalData, Inc., an application developer of hosted IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. solutions, today announced that Chicago-based service provider Globalcom, one of the fastest-growing privately held phone companies in the nation, has purchased VocalData's application server to support its hosted IP telephony services. VocalData will support the launch of Globalcom's competitively priced, full-featured IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). services to small and medium-sized business customers and its delivery of high-performance hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). applications to larger, multi-location enterprise customers. Globalcom will launch the services in the third quarter of this year in the Chicago area as part of the carrier's OneConnect(TM) IP family of products. Globalcom is unique among competitive local exchange carriers (CLECs) because it is already operating with positive earnings and cash flow. Although Globalcom is a national carrier, it has maintained a regional focus and a high concentration of customers in the Illinois Illinois, river, United States Illinois, river, 273 mi (439 km) long, formed by the confluence of the Des Plaines and Kankakee rivers, NE Ill., and flowing SW to the Mississippi at Grafton, Ill. It is an important commercial and recreational waterway. and Wisconsin Wisconsin, state, United States Wisconsin (wĭskŏn`sən, –sĭn), upper midwestern state of the United States. It is bounded by Lake Superior and the Upper Peninsula of Michigan, from which it is divided by the Menominee markets, which has allowed the carrier to leverage its network infrastructure and back office systems to reach economies of scale that other carriers are still striving to reach. Globalcom is using the VocalData application server to round out its service portfolio by adding next-generation applications such as IP Centrex and Hosted PBX in addition to the traditional facilities-based voice services it delivers through its legacy switching platform. "At Globalcom, we are focused on controlled growth and achieving profitable expansion into new markets, while always delivering the highest possible service quality to customers," said Eric Wince, chief technical officer and executive vice president of Globalcom. "We were attracted to the VocalData application server first because of its robust feature set, which allows us to quickly begin capturing revenue from advanced VoIP services. Second, its intuitive user interface for those features means that customers will actually buy and use them. Finally, its superior carrier-class performance allows us to rest better at night knowing that our customers are getting the highest quality, most reliable services possible." "Globalcom has become one of the fastest-growing privately held phone companies in the nation and has achieved quick profitability by carefully selecting the right equipment and following the right strategy every step of the way," said Mark Whittier, vice president, VocalData. "We are pleased that after examining many feature server options, Globalcom selected VocalData's application server as the ideal product to support its next-generation hosted IP telephony services." VocalData's application server has a unique design that eliminates nearly all single points of failure. It is the only application server on the market today designed to deliver 1+1 redundancy, which means that calls in progress are not dropped in the event of a server failure. VocalData's solution also integrates with legacy network equipment such as Class 5 switches as well as newer equipment such as softswitches to allow service providers to capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. new revenue opportunities while optimizing their IP network migration path. About Globalcom Globalcom, Inc. is a facilities-based integrated communications provider headquartered in Chicago, Illinois. As a leader in competitive business telecommunication telecommunication Communication between parties at a distance from one another. Modern telecommunication systems—capable of transmitting telephone, fax, data, radio, or television signals—can transmit large volumes of information over long distances. services, Globalcom, Inc. offers a truly competitive package of leading edge business class services, including its integrated OneConnect(TM) solution of local, long distance and high speed data services over a single, dedicated connection. About VocalData VocalData, Inc. provides an integrated suite of hosted IP telephony applications that enable service providers to reliably and cost-effectively deliver voice-over-IP solutions. VocalData's award-winning application server is a comprehensive set of VoIP applications that allows service providers to deliver higher value telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. services to business and residential customers. Through its more than 50 customers and broad partner base, VocalData supports more than 225,000 deployed enhanced IP telephony lines today. VocalData was founded in 1998 and is headquartered in Richardson, TX. For more information, visit www.vocaldata.com. |
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