Cheyenne Software introduces industry's first backup agent to protect open files with integrity under Netware and Windows NT.

ROSLYN HEIGHTS, N.Y.--(BUSINESS WIRE)--Sept. 3, 1996--

Patented Technology Furthers Leadership Position In Storage

Management Market

Cheyenne Software, Inc. (AMEX: CYE) announced today that the Backup Agent for Open Files option is now available for its industry-leading storage management solution, Cheyenne ARCserve, on both the Novell NetWare and Microsoft(R) Windows NT(TM) platforms. The Backup Agent for Open Files will enable ARCserve to back up any file while it is open and in use, eliminating the incomplete backups which traditionally resulted when files were not closed. The Backup Agent for Open Files is the first of many products that will result from Cheyenne's acquisition of Intelligence Quotient International in July of this year. To complement its backup offerings in the UNIX space, Cheyenne is finalizing an OEM agreement for a similar technology to be used in its upcoming Backup Agent for Open Files with ARCserve/Open for UNIX.

Said Peter Malcolm, director, advanced technology at Cheyenne Software: "The delivery of the Backup Agent for Open Files within 60 days of the IQI acquisition demonstrates our ability to rapidly absorb and deploy complementary technologies in order to further our leadership position in the storage management market. Most importantly, both the Backup Agent and similar products to come will give network administrators powerful new tools for comprehensive, hands-off storage management."

Commented Tim Kraus, Industry Marketing Manager for Tools and Infrastructure, Business Customer Marketing at Microsoft: "The addition of the Backup Agent for Open Files certainly adds a great deal of weight to the ARCserve product family. I'm pleased that, in addition to its Backup Agent for Microsoft Exchange Server and Microsoft SQL Server, Cheyenne can now provide backup, restore and disaster recovery solutions for open, active data files on workstations and servers running Windows NT. Cheyenne's approach is consistent with the Windows NT ability for providing these capabilities across applications hosted on Windows NT, and is of significant benefit for customers implementing Cheyenne's ARCServe technology."

Backup Agent Overcomes Previous Limitations of Backup Products

The Backup Agent for Open Files was developed to address the needs of organizations that must provide users access to information 24 hours a day, 7 days a week, while also providing comprehensive backup. Through the use of the Agent, users no longer have to log out and applications no longer have to be shut down in order for a full backup to occur. The Agent's patented technology enables ARCserve to bypass the constraints imposed by the operating system (such as the file-locking requests initiated by individual applications), so that files are not skipped during backup. In addition, the Agent ensures that open files are backed up with full integrity, even if the application is accessing or updating the files. This is a significant technology breakthrough, and a natural extension of Cheyenne's extensive operating system and file system expertise.

"The capabilities of the Backup Agent for Open Files with both NetWare 3.x and 4.x are impressive," said William Donahoo, senior director of product marketing at Novell. "For network managers, the ability to back up their files and complete Novell Directory Services (NDS) information without having to wait for a window of inactivity represents a significant and powerful advantage for organizations that are building on their NetWare networks and intranets today. Other features, including the ability to group related files to ensure transactional data integrity, make this solution an invaluable tool for network administrators."

"Cheyenne's new Backup Agent for Open Files demonstrates Cheyenne's commitment to provide comprehensive enterprise-wide storage management solutions," said Vic Mahadevan, vice president, Enterprise Storage and Options Division at Compaq. "Enhancing our strategy to provide customers with high availability of mission- critical information 24 hours a day, 7 days a week, Cheyenne's new software truly complements the robust performance of Compaq servers and the Compaq 15/30 DLT tape drives."

Both the NT and NetWare editions of the Cheyenne Backup Agent for Open Files are priced at $695 per server, and will begin shipping in September 1996.

Cheyenne's Backup Agent Family: Agents for Open Files, Databases, and Messaging Applications

The Backup Agent for Open Files do not replace Cheyenne's Backup Agents for databases or Groupware applications, since the latter provide a higher level of functionality for specific database applications. This typically includes object level backup and restore, not just open file backup. For example, Cheyenne's Backup Agents for database and Groupware applications allow the administrator to browse and select individual database table objects to be backed up and restored while the database is on-line and in use - providing significant additional value beyond the capabilities of the Backup Agent for Open Files.

Cheyenne's Backup Agents for Databases and Groupware are designed to work with specific applications (e.g. Microsoft SQL Server) at the "object" (e.g. payroll database) level. The Backup Agent for Open Files is designed to work with general purpose applications at the "file" level. Both types of Cheyenne Agents are fully complementary and can coexist on the same server.

About Cheyenne Software, Inc.

Cheyenne Software, Inc. is an international developer of essential software solutions for Windows NT, NetWare, UNIX, Macintosh, and OS/2 networks. Its enterprise-wide offerings include an array of storage management, security, and communications products, including Cheyenne(R) HSM, JETserve(TM) , InocuLAN(R), FAXserve(TM), and its flagship product line, the ARCserve(R) family of network backup software. Cheyenne can be contacted at [phone] (U.S. or Canada) or [phone], or by visiting its WWW home page at: http://www.cheyenne.com. -0-

Product and company names are used herein for identification purposes only, and may be trademarks of their respective owners. Microsoft, Windows NT, and BackOffice are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

CONTACTS: Pam Leeds

Cheyenne Software, Inc.

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Chris Nahil

FitzGerald Communications

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