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Check Point Establishes Dedicated European Technical Assistance Center; World-Class Center Assembled to Meet Local Support Needs in Europe.


Business Editors/High-Tech Writers

Check Point Experience 2004

PRAGUE, Czech Republic--(BUSINESS WIRE)--June 8, 2004

Check Point Software Technologies Ltd. (Nasdaq:CHKP CHKP Check Point Software Technologies Ltd. (stock abbreviation, AMEX) ), the worldwide leader in securing the Internet, today announced that it is creating a dedicated Technical Assistance Center for its European partners and customers to best meet their local support requirements.

Available to European Certified Support Partners and customers during their prime time hours, Check Point Technical Services is well-equipped to meet the needs of its European partners and customers for world-class security. With hundreds of engineers in all of its Technical Assistance Centers, Check Point quickly responds to all business-critical questions -- 24 hours a day, 7 days a week, 365 days a year.

Check Point Technical Services provides flexibility that allows partners and customers to select the right support options, including a combination of the following:

-- Direct access to experts is provided through multi-language

telephone, Web and e-mail support.

-- A commitment to response times ensures that issues will be

assigned to an agent within a specified time frame based on

severity of the issue.

-- Regular updates provide critical information, such as service

packs, updates available for download, and the latest security

alerts.

-- Account coordinators help oversee and coordinate customer

support needs.

-- SecureKnowledge(SM), a self-service, on-line database Noun 1. on-line database - (computer science) a database that can be accessed by computers
computer database, electronic database, electronic information service
 of

technical information, enables partners and customers to

independently diagnose and solve installation, configuration,

and upgrade problems.

"The largest companies and organizations rely on Check Point for continuous and up-to-date security," said Marius Nacht Marius Nacht (Hebrew: מאריוס נכט) is an Israeli programmer and entrepreneur. He is one of the founders, director and Senior Vice President of Check Point Software Technologies Ltd. , senior vice president of Check Point Software Technologies. "World-class technical services support is an important component of our strong and lasting relationship with our partners and customers. The localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n.  and expansion of our technical services team reinforces our commitment to providing industry-leading intelligent security for our customers globally."

Check Point technical services are currently available in all European countries from our worldwide Technical Assistance Centers. In order to learn more about how to enjoy the benefits available from the dedicated European technical services team, please contact your local Check Point office.

About Check Point Software

Check Point Software Technologies is the worldwide leader in securing the Internet. It is the confirmed market leader of both the worldwide VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  and firewall markets. Through its Next Generation product line, the company delivers a broad range of Perimeter, Internal and Web security solutions that protect business communications and resources for corporate networks and applications, remote employees, branch offices and partner extranets. Extending the power of the Check Point solution is its Open Platform for Security (OPSEC (OPerations SECurity) The U.S. military term for concealing critical information as part of a counterintelligence plan. A form of "security by obscurity," OPSEC determines what information adversaries can obtain or piece together from observation and to provide measures for ), the industry's framework and alliance for integration and interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other.  with "best-of-breed" solutions from over 350 leading companies. Check Point solutions are sold, integrated and serviced by a network of more than 2,300 Check Point partners in 92 countries. For more information, please call us at 800-429-4391 or 650-628-2000, or visit us on the Web at http://www.checkpoint (programming) checkpoint - Saving the current state of a program and its data, including intermediate results, to disk or other non-volatile storage, so that if interrupted the program could be restarted at the point at which the last checkpoint occurred. .com or at http://www.opsec.com.

Check Point, Application Intelligence, Check Point Express, the Check Point logo, ClusterXL, ConnectControl, Connectra, FireWall-1, FireWall-1 GX, FireWall-1 SecureServer, FireWall-1 XL, FloodGate-1, INSPECT, INSPECT XL, InterSpect, IQ Engine, Open Security Extension, OPSEC, Provider-1, Safe@Office, SecureKnowledge, SecurePlatform, SecureXL, SiteManager-1, SmartCenter, SmartCenter Pro, SmartDashboard, SmartDefense, SmartLSM, SmartMap, SmartUpdate, SmartView, SmartView Monitor, SmartView Reporter, SmartView Status, SmartViewTracker, SSL (Secure Sockets Layer) The leading security protocol on the Internet. Developed by Netscape, SSL is widely used to do two things: to validate the identity of a Web site and to create an encrypted connection for sending credit card and other personal data.  Network Extender See Media Center Extender, bus extender and DOS extender. , UAM UAM Universidad Autónoma de Madrid (Spain)
UAM Universidad Autonoma Metropolitana (México)
UAM Uniwersytet im.
, User-to-Address Mapping, UserAuthority, VPN-1, VPN-1 Accelerator Card, VPN-1 Edge UTM-1 Edge (formerly VPN-1 UTM Edge and VPN-1 Edge) is a line of firewall and VPN appliances developed by SofaWare Technologies, a Check Point company.

The Check Point VPN-1 UTM Edge product line is designed for enterprise branch offices and for teleworkers.
, VPN-1 Pro, VPN-1 SecureClient, VPN-1 SecuRemote, VPN-1 SecureServer, VPN-1 VSX (Verification Suite for X/Open) A testing procedure from X/Open that verifies compliance with their endorsed standards. VSX3 has over 5,500 tests for compliance with XPG3. See XPG.

VSX - Verification Suite for X/open.
, Web Intelligence, TrueVector, ZoneAlarm, Zone Alarm Pro, Zone Labs, the Zone Labs logo, AlertAdvisor, Cooperative Enforcement, IMsecure, Policy Lifecycle Management, Zone Labs Integrity and Smarter Security are trademarks or registered trademarks of Check Point Software Technologies Ltd. or its affiliates. All other product names mentioned herein are trademarks or registered trademarks of their respective owners. The products described in this document are protected by U.S. Patent No. 5,606,668, 5,835,726 and 6,496,935 and may be protected by other U.S. Patents, foreign patents, or pending applications.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 8, 2004
Words:654
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