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Chase Gives 'Banker's Hours' a Customer-Friendly Makeover; Manhattan Branches Now Open 10 Hours a Day.


NEW YORK New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 -- Chase, the consumer and commercial brand of JPMorgan Chase JPMorgan Chase (NYSE: JPM TYO: 8634 ) is one of the oldest financial services firms in the world. The company, headquartered in New York City, is one of the leaders in investment banking, financial services, asset and wealth management and private equity. With assets of $1.  & Co, has expanded its banking hours banking hours nplheures fpl d'ouverture des banques

banking hours nplSchalterstunden pl

banking hours npl
 again, giving New Yorkers time to bank on their way to work, on the way home and in between.

"We've wanted to make sure there were enough banking hours in the day for our branch customers," said John Quinn John Quinn or Jack Quinn can refer to:
  • John Quinn (politician) (1839-1903), Congressman from New York
  • John Quinn (collector) (1870-1924), Lawyer and collector of manuscripts
  • Jack Quinn (baseball) (1883-1946), Baseball pitcher
, head of Retail Banking in the Tri-State area There are a number of places in the United States known as tri-state areas where three states or holdings meet at one point (a tripoint), or in proximity to each other. The two most well-known are for the New York and Chicago metropolitan areas.  for Chase. "So we are opening at 8 a.m. at all of our Manhattan branches and keeping them open 10 hours each weekday, giving 'bankers' hours' a customer-friendly makeover."

The majority of branches in the other boroughs are now open from 8:30 a.m. to 6 p.m. each weekday. Most branches that have Saturday hours will be open until 3 p.m.

As a result, Manhattan branches are open an average of six more hours per week - or the equivalent of almost a full workday -- and borough branches an average of four extra hours per week.

This is second time in as less than a year that Chase has increased its branch hours to better serve customers. In July 2004, Chase began extending its closing time in branches across the New York area.

"We have 20 percent more branch hours across the New York area than we did just a year ago," Quinn said.

The extended branch hours are just the latest in series of improvements Chase is making made to serve customers better in the New York area. They include:

--Making ATMs at all 246 Duane Reade drugstores free for Chase customers. That increases the total of free Chase ATMs to 1,600 in the Tri-State area.

--Extending the cutoff time by two hours, to 6 p.m., for branch payments for Chase credit cards, auto loans and mortgages to get same-day credit and for branch deposits to be credited the next business day.

--Opening 50 Tri-State area bank branches, including 20 in New York City New York City: see New York, city.
New York City

City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S.
.

--Planning for at least 100 more branches in the Tri-State area by the end of next year.

--Beginning to refurbish all branches across the Tri-State market.

--Offering attractive promotions, including Target gift cards and iPods to reward customers by starting or expanding relationships with Chase.

Chase's Tri-State customers also enjoy the following benefits of Maximum Strength Checking:

--More than 420 branches

--More than 1,200 personal bankers

--Free checking with direct deposit

--Free online banking

--No debit card debit card, card that allows the cost of goods or services that are purchased to be deducted directly from the purchaser's checking account. They can also be used at automated teller machines for withdrawing cash from the user's checking account.  fees for purchases.

In addition, customers can use any of more than 6,900 Chase or Bank One ATMs in 18 states to withdraw cash, transfer funds and check account balances without a usage fee. That is the result of the 2004 merger of JPMorgan Chase & Co. and Bank One Corp.

JPMorgan Chase & Co. (NYSE NYSE

See: New York Stock Exchange
: JPM JPM J. P. Morgan Chase & Co. (stock symbol)
JPM Juan Pablo Montoya (formula 1 driver)
JPM Jabatan Perdana Menteri (Malaysia)
JPM Journal of Property Management
) is a leading global financial services firm with assets of $1.2 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. A component of the Dow Jones Industrial Average Dow Jones Industrial Average

The best known U.S. index of stocks. A price-weighted average of 30 actively traded blue-chip stocks, primarily industrials including stocks that trade on the New York Stock Exchange.
, JPMorgan Chase & Co. has its corporate headquarters in New York and its U.S. consumer and commercial banking headquarters in Chicago. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients. Information about the firm is available at www.jpmorganchase.com.
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Aug 10, 2005
Words:571
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