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ChannelWave and Synapsis Solutions Announce Alliance to Provide Web-Enabled Training and Certification to Channel Partners.

Business/Technology Editors

CAMBRIDGE,Mass. and BERKELEY, Calif.--(BUSINESS WIRE)--Dec. 4, 2000

Customized Synapsis Solutions Training Courses Delivered Through

ChannelWave's PartnerCertify Will Help Businesses Sell More

Effectively and Increase Profits

ChannelWave Software, Inc., the leader in Partner Relationship Management (PRM) solutions, and Synapsis Solutions, Inc., the premier provider of innovative customized technical training and curriculum development to businesses, today announced a strategic alliance to jointly market and sell each other's products and services. Together, the companies provide comprehensive training and certification solutions that include both partner training and certification course development services and a scalable, flexible Web-based infrastructure designed specifically to manage and deliver partner training and testing.

"Channel-dependent businesses in today's fast-changing technology environment depend on their partner training and certification program infrastructure to increase partner loyalty and drive revenue," said Peter Squier, President of the Information Technology Training Association (ITTA). "Synapsis Solutions and ChannelWave are providing a complete partner training and certification solution designed to help businesses manage customer and partner relationships more effectively across all sales channels."

ChannelWave's Partner Loyalty System is the first comprehensive PRM solution to provide online training and certification anytime, anywhere to help organizations maximize partner loyalty and increase sales revenues and profits. ChannelWave's PartnerCertify solution enables businesses that sell through indirect channels to train and certify their partners to learn and sell, increasing sales revenue and profitability. Specifically, PartnerCertify automates and manages rapid delivery of partner-focused training and certification materials to give channel partners the skills needed to sell a company's solutions more knowledgeably and effectively.

Synapsis Solutions provides high quality, leading edge accelerated learning solutions for information technology and business professionals. The company's team-oriented development methodology and consulting process delivers fixed-price, high quality solutions on time and on budget. These content development services extend and complement ChannelWave's PRM solution, creating a powerful, end-to-end training and certification solution. Synapsis Solutions has extensive knowledge of partner training and certification and has developed program content and tests for customers including Autodesk, BEA, Cisco, Compaq, Documentum, PeopleSoft and Sun Microsystems, in all formats, operating systems, development tools, applications and networking technologies.

"We examined a number of solutions before choosing ChannelWave as our PRM solutions partner. This marketplace is strategically important to Synapsis, because our high tech clients and their partners are increasingly seeking Web-based learning solutions," said Synapsis Solutions CEO Andrew Merrill. "ChannelWave provides us with the best infrastructure for delivering, scheduling and managing online training and certification. That allows Synapsis Solutions to concentrate on what we do best - designing, developing and customizing world-class courseware and training curriculum for the high technology industry. Together, we give our clients a strong competitive advantage."

"As part of our strategy for growth and continued leadership in the PRM market, ChannelWave is teaming with complementary partners like Synapsis Solutions to deliver continuous innovation and superior products and services to our customers," said Chris Heidelberger, president and CEO of ChannelWave. "The combination of our technology and channel expertise and Synapsis Solutions' skills in developing customized content for businesses presents a complete and powerful Web-based training and certification solution that can answer the unique challenges of training channel partners.

About Synapsis Solutions, Inc.

Synapsis Solutions, Inc. is dedicated to offering the highest quality accelerated learning solutions to innovative companies throughout the world. In doing so, Synapsis Solutions is rising to the challenge of enabling learning and professional development in an environment where technological change and the need for highly skilled resources are growing exponentially. To this environment, Synapsis Solutions brings expert technical talent and a proven approach to providing training and consulting solutions that includes dedication and responsiveness to customers' needs.

About ChannelWave

ChannelWave helps organizations to increase their revenues by improving the loyalty and effectiveness of their business partnerships. ChannelWave's Partner Loyalty System is a Web-based Partner Relationship Management (PRM) solution that enables companies to help their partners make money, save money and save time. By supporting each step of the partner relationship lifecycle, ChannelWave provides organizations with the ability to effectively recruit, enable and motivate channel partners for mutual profitability and as a way to gain a significant competitive advantage.

ChannelWave customers include 3Com, AT&T, BEA, Hewlett-Packard, Honeywell, Nortel Networks, Toshiba, Qwest and Xerox. For more information, visit the ChannelWave website at www.channelwave.com or call (617) 621-1700.

ChannelWave is a registered trademark and Partner Loyalty System and PartnerCertify are trademarks of ChannelWave Software, Inc. All other logos, company and product names may be trademarks or registered trademarks of their respective owners.
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Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 4, 2000
Words:746
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