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ChannelWave Provides Partner Relationship Management Solution to Covad Communications.


Business Editors/High-Tech Writers

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Dec. 11, 2002

ChannelWave Software, Inc., the leader in Partner Relationship Management (PRM PRM Partner Relationship Management
PRM Parameter
PRM Bureau of Population, Refugees and Migration (US State Department)
PRM Partidul Romania Mare (Romania Mare Party)
PRM Professional Risk Manager
) solutions, today announced that Covad Communications, a leading national broadband services provider utilizing DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
 (Digital Subscriber Line See DSL.

(communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and
) technology, has selected ChannelWave's Web-based platform to help optimize the performance and simplify ordering and management processes of Covad's Affiliate Program members.

"ChannelWave was our choice because of its strong customer references, demonstrated financial performance and proven technology solutions," said Patrick Bennett, Covad's senior vice president.

"Channel partners play a critical role in meeting the needs of Covad's business customers in a highly competitive market for reliable, high-speed broadband Internet See broadband.  services," said Chris Heidelberger, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of ChannelWave. "I am pleased that ChannelWave can help Covad provide its partners with the business resources they need."

ChannelWave 5 provides the most comprehensive and flexible solution for supporting complex relationships among multiple vendors, partners and customers. Organizations can optimize partner recruitment, collaboration, forecasting, demand generation, lead management and after-sales service after-sales service n (BRIT) (COMM) (for car, washing machine etc) → servicio de asistencia pos-venta

after-sales service nservice m
 and support, while creating visibility that enables more informed decision-making for both the organization and its partners. Because of ChannelWave's flexible software business model, organizations can achieve faster deployment, seamless integration with existing enterprise applications, a stronger return on investment and lower cost of ownership than with competing solutions. The benefits include dramatically reduced costs, increased channel sales revenues and improved visibility across the organization's entire business.

About ChannelWave

ChannelWave Software, Inc. helps enterprises gain a competitive advantage by optimizing the performance of indirect sales channels and business partnerships. ChannelWave's open, Java-based platform and comprehensive application suite enables complex and collaborative partnerships by improving the effectiveness of pre-sales, sales and post-sales activities. ChannelWave's solutions are quickly deployed, easily integrated with other enterprise systems and deliver fast ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  through dramatic cost savings, increased channel sales revenues and enhanced customer satisfaction. Customers include AT&T, BEA BEA - Basic programming Environment for interactive-graphical Applications, from Siemens-Nixdorf. , Cable & Wireless, Hewlett-Packard, McDATA, PTC (PTC, Needham, MA, www.ptc.com) Long a world leader in mechanical computer-aided design, manufacturing and engineering software, PTC, through acquisitions and reorganization, has transformed itself into a leading provider of Internet-based B2B solutions for discrete manufacturers. , Qwest, Sterling Commerce and Verizon. ChannelWave's solutions are available worldwide through the company's direct sales force and system integration, consulting and distribution partners, including Mitsui & Co. in Japan. ChannelWave is privately held, with lead investors Mobius Venture Capital, ABS Capital Partners, Lazard Technology Partners and Ironside Ventures. The company is headquartered in Cambridge, MA and has offices in San Jose, Chicago, Denver, Los Angeles, San Francisco, Toronto and Washington, D.C. More information is available at www.channelwave.com or by calling (800) 862-5596.

ChannelWave is a registered trademark of ChannelWave Software, Inc. All other logos, company and product names may be trademarks or registered trademarks of their respective owners.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Dec 11, 2002
Words:426
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