ChannelWave PRM Solution Selected by Verizon; ChannelWave 5 to Help Verizon Enhance Partner Support and Grow Indirect Sales Revenues.Business/Technology Editors CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aug. 13, 2002 ChannelWave Software, Inc., the leader in Partner Relationship Management (PRM PRM Partner Relationship Management PRM Parameter PRM Bureau of Population, Refugees and Migration (US State Department) PRM Partidul Romania Mare (Romania Mare Party) PRM Professional Risk Manager ) solutions, today announced that Verizon, one of the world's leading providers of communications services, has selected ChannelWave 5 to optimize sales collaboration with its agents and channel partners in delivering high quality, integrated voice and data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another. services to business customers. Verizon will use ChannelWave's Web-based PRM solution to manage its full range of channel business activities - including recruiting and training partners, developing joint business plans, delivering targeted communications and marketing campaigns, managing co-marketing funds, enabling 24x7 access to product and technical information, providing closed-loop lead management and collaboration on sales, forecasting sales opportunities and reporting and metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. on channel sales activities. With its flexible, many-to-many architecture, ChannelWave 5 will consolidate and replace multiple manual business processes and integrate into the company's existing order, sales and service systems to enhance Verizon's real-time visibility into channel activities as it grows its indirect sales. "In today's highly competitive telecommunications market, the winners will be companies like Verizon that are dedicated to working effectively and efficiently with their selling partners to provide high-quality integrated communications solutions to customers," said Chris Heidelberger, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ChannelWave. "We are pleased that Verizon selected ChannelWave 5 to provide the infrastructure to help drive sales revenues and accomplish the company's channel sales goals." About ChannelWave ChannelWave Software, Inc. helps enterprises gain a competitive advantage by optimizing the performance of indirect sales channels and business partnerships. ChannelWave's open, Java-based platform and comprehensive application suite enables complex and collaborative partnerships by improving the effectiveness of indirect pre-sales, sales and post-sales activities. With customers including AT&T, BEA BEA - Basic programming Environment for interactive-graphical Applications, from Siemens-Nixdorf. , Cable & Wireless, Hewlett-Packard, McDATA, PTC (PTC, Needham, MA, www.ptc.com) Long a world leader in mechanical computer-aided design, manufacturing and engineering software, PTC, through acquisitions and reorganization, has transformed itself into a leading provider of Internet-based B2B solutions for discrete manufacturers. , Qwest and Sterling Commerce, ChannelWave's solutions are quickly deployed, easily integrated with other enterprise systems and deliver fast ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). through dramatic cost savings, increased channel sales revenues and enhanced customer satisfaction. The company has been named an UPSIDE Upside The potential dollar amount by which the market or a stock could rise. Notes: This is basically an educated guess on how high a stock could go in the near future. See also: Bull, Downside Hot 100 company and received such awards as eCustomer World Golden Award, Canadian Information Productivity Award and Customer Interaction Solutions Editor's Choice. ChannelWave is privately held, with lead investors Mobius Venture Capital, ABS Capital Partners, Lazard Technology Partners and Ironside Ventures. The company is headquartered in Cambridge, MA and has offices in Toronto and San Jose San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. . More information is available at www.channelwave.com or by calling (800) 862-5596. ChannelWave is a registered trademark of ChannelWave Software, Inc. 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