ChannelWave Appoints Robert W. Guillocheau Chief Financial and Operating Officer.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Sept. 27, 2000

ChannelWave Software, Inc., the leader in Partner Relationship Management (PRM) solutions, today announced that it has appointed Robert W. Guillocheau as its chief financial and operating officer. Guillocheau, who has more than 18 years of financial and general management experience, will work closely with ChannelWave's management team to develop and execute strategic plans and manage day-to-day operations.

"We are extremely pleased to have a successful business leader such as Bob join ChannelWave," said Chris Heidelberger, ChannelWave CEO and president. "Bob's breadth of experience, coupled with his impeccable leadership credentials, make him the ideal candidate to help drive our growing business and strengthen our position as a leader in the PRM market."

Most recently, Guillocheau served as executive vice president and general manager, Retirement Services, for First Data Investor Services, a subsidiary of Fortune 500 First Data Corporation that provides retirement plan processing software and services. In that role, he led the company's growth from 45 people in 1994 to 650 people in 2000 and increased the company's revenue 20 fold, making the company one of the largest players in the retirement plan software and services industry. Additionally, as a member of First Data Investor Services' Executive Committee, Guillocheau was instrumental in the recent sale of Investor Services to PNC Financial.

Prior to joining First Data Corporation in 1990, Guillocheau served as chief financial officer of Mellon Financial Services, a $20M subsidiary of Fortune 500 Mellon Bank Corporation. He began his career as a staff auditor for Price Waterhouse and was a member of the Investment Company Institute 401(k) Committee.

"ChannelWave has proven to have the vision and solutions to take Partner Relationship Management to the next level and to establish the leadership position in the industry," said Guillocheau. "I am very confident that ChannelWave is poised for continued rapid growth and look forward to making a strategic contribution to the company's success."

Guillochau, who is member of the Institute of Management Accountants and a certified management accountant, holds a B.A. degree in finance and accounting from the College of the Holy Cross, Worcester, MA.

About ChannelWave

ChannelWave helps companies maximize B2B partnering opportunities to gain a competitive advantage by providing the most effective and flexible web-based solutions for the mutual benefit of vendors and their partners. Through a comprehensive suite of solutions and services, ChannelWave allows its customers to automate interactions across multiple channels, driving greater channel value and enhancing partner loyalty.

ChannelWave's Partner Loyalty Network consists of two powerful, integrated products, PartnerImpact and PartnerConnect. PartnerImpact enables businesses to recruit, enable and motivate their channel partners and includes: AllianceImpact, SalesImpact, MarketingImpact, CertificationImpact and CommerceImpact. PartnerConnect enhances the capabilities provided in PartnerImpact and enables organizations to create online communities where partners communicate and collaborate together to drive business.

ChannelWave customers include 3Com, Hewlett-Packard, BEA, Crossroads and Citrix. For more information, visit the ChannelWave Web site at http://www.channelwave.com or call [phone]. ChannelWave is a registered trademark and PartnerImpact, PartnerConnect, Partner Loyalty Network, AllianceImpact, CertificationImpact, MarketingImpact, SalesImpact and CommerceImpact are trademarks of ChannelWave Software, Inc., Cambridge, Massachusetts.