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ChannelWave 5.0 Redefines Partner Relationship Management; Open Platform and New Collaboration, Commerce and Service Capabilities Deliver Fast ROI.


Business/Technology Editors

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CAMBRIDGE, Mass.--(BUSINESS WIRE)--Nov. 13, 2001

ChannelWave Software, Inc., the leader in Partner Relationship Management (PRM PRM Partner Relationship Management
PRM Parameter
PRM Bureau of Population, Refugees and Migration (US State Department)
PRM Partidul Romania Mare (Romania Mare Party)
PRM Professional Risk Manager
) solutions, today announced the availability of ChannelWave 5.0, the first, complete system for optimizing the performance of indirect channels and business partnerships. ChannelWave 5.0 extends the capabilities of traditional PRM software to support the entire lifecycle of pre-sales, sales and post-sales activities through a suite of Web-based applications See Web application. . Organizations using ChannelWave 5.0 benefit from deeper and broader functionality, faster results and a smarter software solution to help accomplish their partnering goals.

Because of its flexible, Java-based platform, ChannelWave 5.0 provides fast deployment and seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation.  with existing enterprise applications. The ChannelWave 5.0 application suite - including Partner, Market, Sell and Service solutions - improves indirect selling, dramatically reducing costs and increasing channel sales revenues. As a result, enterprises can gain full visibility across their demand and supply chains and improve the profitability of their business partnerships.

"ChannelWave 5.0 is the accomplishment of many years of focus and dedication in developing the most effective, comprehensive and flexible software solutions that support the entire range of channel business activities," said Chris Heidelberger, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of ChannelWave. "The software business model is undergoing a fundamental shift. Customers are demanding Web-based applications that provide rapid deployment, seamless integration and the specific functionality they need to achieve faster ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  and a lower cost of ownership. Our customers using ChannelWave 5.0 are reaping the benefits of this new model. Other enterprise software solutions simply cannot provide this level of performance and flexibility."

Last month, Cable & Wireless selected ChannelWave 5.0 as the Web-based platform for its worldwide partnering initiative, which is providing enhanced sales tools, training and marketing programs to help channel partners sell its Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 and data solutions to businesses. Other organizations that are using ChannelWave to help optimize optimize - optimisation  the performance of their indirect sales channels include Qwest, Motorola, Hewlett-Packard, AT&T, Toshiba and PTC (PTC, Needham, MA, www.ptc.com) Long a world leader in mechanical computer-aided design, manufacturing and engineering software, PTC, through acquisitions and reorganization, has transformed itself into a leading provider of Internet-based B2B solutions for discrete manufacturers. .

"After an extensive evaluation, Cable & Wireless selected ChannelWave as the best PRM solution to help us achieve our channel objectives," said Joel Moss, senior vice president, Business Markets, Cable & Wireless. "In addition to providing a comprehensive range of partnering solutions to support our worldwide sales efforts, ChannelWave understands and delivers the functionality needed to support both enterprises and their channel partners."

Booz Allen Hamilton Booz Allen Hamilton, Inc., referred to as Booz Allen is one of the oldest strategy consulting firms in the world.[1] The firm formerly had two consulting divisions: WCB (Worldwide Commercial Business, also known as “The Commercial Side”) and WTB , the international strategy and technology consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, is providing its global customers with integrated PRM solutions through a strategic alliance with ChannelWave. "In today's climate, developing a fully-optimized and integrated indirect sales channel can create a sustainable competitive advantage for organizations," said Robin Portman, principal at Booz Allen. "With the ChannelWave 5.0 technology platform, we can deliver solutions that address these complex and unique challenges and create compelling value for our customers."

Application Suite

Built on a highly scalable, open, Java-based platform, ChannelWave 5.0 provides the most effective and comprehensive partnering solution and the most flexible architecture available for supporting complex relationships among multiple vendors, partners and customers. ChannelWave 5.0 provides the following benefits:
- Partner: Creates successful partnerships by providing the collaborative
recruiting, planning and management resources required to achieve channel sales
goals.

- Market: Maximizes return on marketing investment by improving demand creation
through effective communications, campaign planning and lead generation.

- Sell: Supports team selling and channel commerce by streamlining partner
orders and transactions and improving opportunity forecasting and management.

- Service: Improves customer post-sales support and reduces call center
expenses by providing access to online training, self-service support and
maintenance resources.


"The unified platform and new commerce and service capabilities in ChannelWave 5.0 represent a requirement for supporting the entire demand chain lifecycle, from relationship building through sales transactions and service," said Sheryl Kingstone, program manager, the Yankee Group (the Yankee Group, Boston, MA, www.yankeegroup.com) A major market research, analysis and consulting firm founded in 1970 by Howard Anderson. It provides general consulting and strategic planning in the computer and communications field. . "Because market pressures have elevated collaboration and partnering to a strategic level for organizations, enterprise software solutions such as ChannelWave 5.0 should be embraced for their ability to reduce costs and increase channel effectiveness across an extended enterprise."

Deployment and availability

ChannelWave 5.0 is enterprise-class software that may be deployed by organizations onsite or through one of ChannelWave's hosting partners, and licensed either on a subscription or perpetual PERPETUAL. That which is to last without limitation as to time; as, a perpetual statute, which is one without limit as to time, although not expressed to be so.  basis. ChannelWave 5.0 is available immediately. The system can be deployed and begin delivering ROI within six weeks. For more information, please contact ChannelWave sales at (800) 862-5596 or sales@channelwave.com.

About ChannelWave

ChannelWave Software, Inc. helps enterprises gain a competitive advantage by optimizing the performance of indirect sales channels and business partnerships. ChannelWave's open, Java-based platform and comprehensive application suite enables complex and collaborative partnerships by improving the effectiveness of indirect pre-sales, sales and post-sales activities. With customers including AT&T, BEA BEA - Basic programming Environment for interactive-graphical Applications, from Siemens-Nixdorf. , Cable & Wireless, Hewlett-Packard, Motorola, Nortel Networks (Nortel Networks Limited, Brampton, Ontario, www.nortelnetworks.com) A world leader in telecommunications products, which includes switching, wireless and broadband systems for service providers and carriers, telephones and systems for residential and business users, computer telephony , PTC and Qwest, ChannelWave's solutions deliver fast ROI through dramatic cost savings, increased channel sales revenues and enhanced customer satisfaction. ChannelWave is privately held, with lead investors such as SOFTBANK, ABS (Automatic Backup System) See backup program.  Capital Partners, Lazard Technology Partners and Ironside Ventures. The company is headquartered in Cambridge, MA and has offices in Toronto and San Jose San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
. More information is available by calling (800) 862-5596 or visiting www.channelwave.com.

ChannelWave is a registered trademark of ChannelWave Software, Inc. All other logos, company and product names may be trademarks or registered trademarks of their respective owners.

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Publication:Business Wire
Geographic Code:1USA
Date:Nov 13, 2001
Words:920
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