Channel Sales Innovator Joins Cintech Solutions; New Vice President to Play Key Role in Broadening Distribution Strategy.

Business Editors/High-Tech Writers

Cintech Solutions (TSX:CTM), leading provider of customer interaction technology for the small to medium market, announced today the appointment of Mike Vickery as vice president, distribution sales.

Vickery will play an integral part in Cintech's strategy to expand its indirect channel sales efforts to include a larger and more diverse distributor base.

"We're building our indirect sales support structure for the new, larger market now open to us with our NetVIA interaction management software," said Diane Kamionka, Cintech president and CEO. "Being switch independent, multichannel and able to service a far broader range of users than our voice-only solutions, NetVIA reaches a larger customer population and therefore a larger distribution base. Mike was brought on board to help us aggressively capitalize on these new opportunities."

Vickery will be responsible for the three focal areas of Cintech's expanded distribution sales organization: channel development, which will recruit new distributors for Cintech products; channel success, which will manage relationships with distributors; and channel sales, which will support distributors' sales forces. He will also oversee channel management for Cintech's voice-only contact center solutions, including MINUET, PRELUDE and CINPHONY.

"The small to medium business market is expected to lead the economic recovery in North America," explained Kamionka. "Our distribution partners are increasing their focus on leading edge technologies like NetVIA to help them target that key part of the market. Mike's strength in strategic sales organization will maximize our ability to take advantage of the breadth of this opportunity."

Vickery was most recently vice president, worldwide sales with Vignette Corp. where he was responsible for sales of Vignette's B2B and B2C catalog and merchandising application. He developed and implemented the application's go-to-market model including indirect channel sales, sales support and marketing. Vickery spent several years with IBM as a product manager where he led the sales effort for IBM's entry-level mainframe computer systems, including responsibility for the value added reseller sales channel.

"What most attracted me to Cintech was the market opportunity for customer interaction management coupled with the company's leadership position in the small to medium market," said Vickery. "Cintech is uniquely positioned to capitalize on the increasing role that technology plays in the management of customer relationships."

About Cintech Solutions

Cintech Solutions creates software tools that intelligently connect customers to informed resources and deliver management information for improved service, decision-making and profitability. Cintech leads the industry in leveraging technologies to deliver powerful business tools exclusively for the small to medium market. Maximizing the vast potential of the indirect sales model allows Cintech to reach the market with superior sales and service. Led by an experienced management team that has remained deeply committed to quality and closely attuned to the market for 15 years, Cintech has successfully evolved it products and services to meet customer and partner needs.

Certain statements in this news release (for example, statements using the expressions "the Company expects" or "the Company anticipates" and other similar statements) contain "forward looking" information (as defined in the Private Securities Litigation Reform Act of 1995) involving risks and uncertainties, including without limitation, projections for sales and expenditures, and various business environment and trend projections. Actual future results and trends may differ materially depending on a variety of factors, including, but not limited to, the risks discussed in the Company's periodic filings with the Securities and Exchange Commission. Investors are encouraged to consider the risks detailed in those filings.