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Changepoint Signs New Customers in Europe, Africa and New Zealand; International Sales Indicate Increased Recognition of the Benefits of PSA.


Business Editors and High Tech Writers

TORONTO--(BUSINESS WIRE)--Aug. 3, 2000

Changepoint Corporation, a leading provider of solutions for automating IT services delivery, today announced it adds three new international customers to its European operations. Norwegian professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  organization (PSO PSO - Oracle Parallel Server ) Electric Farm ASA Asa (ā`sə), in the Bible, king of Judah, son and successor of Abijah. He was a good king, zealous in his extirpation of idols. When Baasha of Israel took Ramah (a few miles N of Jerusalem), Asa bought the help of Benhadad of Damascus and , Egyptian PSO IT Worx and New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland.  accident insurance provider ACC See adaptive cruise control.  have recently selected Changepoint's professional services automation See PSA.  (PSA (Professional Services Automation) An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce. ) solution to enhance customer relationships and overall efficiency of IT services delivery.

"These new clients clearly demonstrate a recognition, outside of North America, for the need to streamline both internal business processes and the services supply chain," said Changepoint Vice-President for Europe Ayman Gabarin. "Our sales efforts are reaching out into the EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets.  (Europe, Middle East and Africa) region and outward to Australasia. These are forward-looking organizations that are embracing a PSA solution to improve their business performance."

Electric Farm ASA, a rapidly growing Norwegian e-commerce PSO, will use Changepoint to integrate CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , project management, time & expense and billing. 100-strong IT Worx, an Egyptian offshore software company, will use Changepoint's PSA solution to replace the disparate software programs currently in use for HR, CRM, project management, time recording and billing. Accident Compensation Corporation (ACC) of New Zealand has selected Changepoint to streamline time recording and improve billing, project management and project reporting.

Electric Farm Managing Director Nils Petter Liljedahl said: "Changepoint will act as the central nervous system of our operation. We are experiencing rapid growth through our acquisition program. Changepoint's PSA solution allows us to integrate the new companies and streamline business processes among all parts of the business."

About Changepoint Corporation

Changepoint Corporation provides comprehensive Professional Services Automation (PSA) solutions to effectively manage the entire IT services delivery process. Changepoint's Web-based software and online exchange, myChangepoint.com, automate and streamline the business processes of corporate IT departments and IT professional services organizations, allowing all individuals in the services supply chain to operate and inter-operate across a common framework. With Changepoint, IT organizations have the power to improve relationships with customers, partners and contractors while simultaneously improving the profitability and efficiency of their entire business. Headquartered in Canada, Changepoint Corporation has offices in the United States and United Kingdom.

For additional information, visit our web site at www.changepoint.com.

Note to Media and Analysts:

All Changepoint news releases are available on the Internet, via the Changepoint Corporation Web site at http://www.changepoint.com. Screenshots are also available on Changepoint's Web site. Additional information on Changepoint can be accessed on-line, and by sending email to sales@changepoint.com or calling 905/886-7000.
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Publication:Business Wire
Date:Aug 3, 2000
Words:427
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