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Changepoint Selected by Microsoft to Manage Worldwide Services Business.


Business/Technology Editors

TORONTO--(BUSINESS WIRE)--April 29, 2002

Approximately 6,000 service professionals will leverage

Changepoint for greater operational control and profitability

Changepoint Corporation, a leading professional services automation See PSA.  (PSA (Professional Services Automation) An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce. ) software provider, today announced that Microsoft Corp. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: MSFT MSFT Microsoft (stock symbol)
MSFT Movimento Sociale Fiamma Tricolore (Italy)
MSFT Multi-Stage Fitness Test
MSFT Master of Science in Family Therapy
MSFT Macalester Students for Fair Trade
) will deploy Changepoint's PSA software to approximately 6,000 consultants and support professionals within its Worldwide Services organization. The contract is valued at US$5.7 million.

Over the past decade, Microsoft has built a successful global services business to address its enterprise customers' and partners' needs. Consultants in Microsoft's Worldwide Services organization work at the leading edge of technology, in conjunction with partners, to drive adoption of Microsoft products. As part of the Microsoft approach to services, the Worldwide Services organization and Microsoft's partners offer expert help with formulating strategy, quantifying business benefits, identifying opportunities and implementing solutions that best meet the unique needs of customers.

Like all companies with operations in multiple countries around the globe, Microsoft's Worldwide Services organization constantly is looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 ways to streamline operations and fuel a more efficient business model. Changepoint's Professional Services Automation software will provide Microsoft with a holistic view of its services business.

"We reviewed a wide variety of software solutions to help us manage our global resources and operations more efficiently. We found that PSA will enable us to leverage our existing processes while integrating and optimizing others, thereby helping us," said Mike Sinneck, corporate vice president, Microsoft's Worldwide Services organization. "We selected the Changepoint solution based on its integrated functionality, the maturity of the software offering, and its scalability, as well as its support for global, multiple language, and currency deployments."

Microsoft's Worldwide Services organization will use Changepoint to automate its project accounting and financial management functions and integrate with the enterprise project management functions of Microsoft Project (product) Microsoft Project - A Microsoft Windows program offering various project management tools.

http://microsoft.com/office/project/.
 2002. Changepoint, built exclusively on Microsoft technology, will be tightly integrated to Microsoft's other core business systems - Siebel CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  and SAP financials - to ensure seamless flow of data for a holistic view of its business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets .

The global deployment, in English, French, German and Asian languages, is anticipated to be completed by early 2003.

"This is another landmark deal for Changepoint," said Gerry Smith, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Changepoint Corporation. "Microsoft's Worldwide Services organization's selection of Changepoint validates the maturity and depth of our solution. It highlights both the need and opportunity that exists for PSA within professional and shared-services organizations of the leading global 1000 companies, as they look to enhance operational and financial performance."

About Changepoint Corporation

Changepoint Corporation provides professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  organizations and billable internal service departments within Global 2000 companies the most complete and mature PSA solution for optimizing operational and employee performance. Services organizations use Changepoint to automate and integrate core business processes and holistically manage individual employee job expectations and contributions.

Headquartered in Canada, Changepoint has offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , United Kingdom and France. For additional information, visit our web site at www.changepoint.com

NOTE TO MEDIA AND ANALYSTS: All Changepoint news releases are available on the Internet, via the Changepoint Corporation Web site at http://www.changepoint.com. Screenshots are also available on Changepoint's Web site. Additional information on Changepoint can be accessed on-line, and by sending email to marketing@changepoint.com or calling 1-905-886-7000.
COPYRIGHT 2002 Business Wire
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Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 29, 2002
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