Changepoint Broadens ASP Strategy in Response to Market Demand Announces own ASP Offering and Strategic Partnership With Leading, Professional Services e-Platform Tiova.

Business Editors

TORONTO--(BUSINESS WIRE)--Sept. 5, 2000

Changepoint Corporation, a leading provider of solutions for IT business process automation, today announced that it is expanding its ASP channels, in response to market and customer demand, for hosted services automation solutions that can be rapidly deployed at a lower cost without the need to buy new equipment or software.

Fred Gattelaro, senior vice president, professional services, Americas for EXE technologies, "Our ability to successfully manage client engagements and our professional services staff requires sound business practices supported by a robust IT infrastructure. An ASP solution, such as Changepoint's Enterprise PSA, will enable us to reduce our global total cost of ownership, and improve accessibility to our PSA system."

To that end, Changepoint has announced Changepoint ASP to offer IT services organizations looking for a PSA solution an alternative to implementing, administering and maintaining an installation at their site. Further, Changepoint has also signed a strategic partnership with Tiova, Inc., a leading ePlatform for the professional services industry, who also will offer a hosted version of Changepoint.

"As an independent software vendor, we see tremendous value in extending our channel strategy to the ASP business model," said Harvey Gordon, vice president business development and international, Changepoint Corporation. "Customers are currently obtaining our software through direct sales and our OEM and VAR partners. Through our long-standing and valued partnership with Corio, by now adding our own ASP offering, and through new partnerships with best-of-breed ASP providers such as Tiova, customers worldwide can leverage the benefits of our PSA solution in a manner that best aligns with their business needs and processes."

Changepoint ASP

Utilizing leading edge, high-performance technologies, Changepoint ASP offers IT services organizations: o Changepoint PSA solution o Microsoft's integrated suite for the operating system, database and Web server o Exodus Communication Inc.'s world-class data centers and Internet infrastructure o Security, stability, reliability and high performance

Deloitte & Touche's Pacific Southwest JD Edwards Practice is piloting Changepoint's ASP offering to enhance service delivery and management capability. Hewlett-Packard's Microsoft Services Operations also has selected Changepoint and will deploy its Web-based PSA solution, including myChangepoint, worldwide on an ASP basis in order to integrate and enhance its services supply chain.

As a hosted solution, Changepoint ASP is configured, customized and deployed rapidly so that customers can quickly access the robust functionality offered by the Changepoint Enterprise solution. "As the first users of the Changepoint hosted solution, Deloitte & Touche's Pacific Southwest JD Edwards practice has been very pleased with the performance and speed at which our implementation team was able to get critical business functions up and running in a matter of 48 hours," said Geoff Joynt, executive vice president of operations, Changepoint Corporation.

Tiova

In addition to its ASP offering, Changepoint has entered into a strategic partnership with Tiova to offer its PSA solution as part of a full software suite. Tiova offers Changepoint, Great Plains, Lawson, and other best-of-breed applications as part of its tightly integrated ePlatform for the professional services industry. Tiova customers can purchase all or part of any of these packages on a hosted basis, accessing all applications via the Internet.

"We are excited to be working with Tiova," said Harvey Gordon, vice president, business development, Changepoint Corporation. "We believe that Tiova's highly integrated platform and their knowledge and expertise in the PSO market complements our strategy well."

About Tiova

Tiova is the leading ePlatform for the professional services industry. Combining best-of-breed software with its own innovative software and services, Tiova offers a highly integrated platform that draws together professionals with their clients, project teams, and suppliers to manage sales, knowledge, projects, personnel, and back-office functions. Tiova provides dramatic improvements in the effectiveness of professional service organizations (PSOs) by creating a central web-based electronic work environment that is accessible via any browser. Because Tiova has been tailored specifically for the professional services industry, products are ready for implementation in days using the Live-in-Five(TM) deployment methodology. Tiova is based in Dallas, Texas. For additional information, visit our website at www.tiova.com.

About Changepoint Corporation

Changepoint Corporation provides comprehensive Professional Services Automation (PSA) solutions to effectively manage the entire IT services delivery process. Changepoint's Web-based software and online exchange, myChangepoint.com, automate and streamline the business processes of IT organizations such as IT professional services organizations, IT staffing companies and corporate IT departments, allowing all individuals in the services supply chain to operate and inter-operate across a common framework. With Changepoint, IT organizations have the power to improve relationships with customers, partners and contractors while simultaneously improving the profitability and efficiency of their entire business. Headquartered in Canada, Changepoint Corporation has offices in the United States and United Kingdom. For additional information, visit our web site at www.changepoint.com.

NOTE TO MEDIA AND ANALYSTS: All Changepoint news releases are available on the Internet, via the Changepoint Corporation Web site at http://www.changepoint.com. Screenshots are also available on Changepoint's Web site. Additional information on Changepoint can be accessed on-line, and by sending email to [e-mail] or calling 1-905-886-7000.