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Certified ``House Calls'' for Ailing Computers.


OAKBROOK TERRACE, Ill. -- Geeks On Call(R), the national franchise that makes house calls to cure ailing personal computers, requires all of its technicians to be CompTIA A+(R) certified See certification.  before they ever ring the patient's doorbell.

"Homeowners and small business people ask us all the time how we ensure the quality of our technicians," said Michael Vanderslice, Vice President of Operations, Geeks On Call(R). "We tell them that at a minimum every technician has to have earned A+ certification See CompTIA.  from the Computing Technology Industry Association See CompTIA.  (CompTIA).

"The success of each Geeks On Call(R) customer visit depends on credentialed technicians possessing knowledge, experience, and strong people skills. These attributes establish trust and an expectation among consumers and small business owners that Geeks On Call(R) will fix their computer problems quickly, reliably, and cost-effectively."

Geeks On Call(R) takes the CompTIA A+ certification requirement so seriously that franchise owners, many of whom have years of experience with computers, are prohibited from making house calls until passing the hardware and operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap.  exams that comprise the certification.

The A+ certification was introduced in 1993 by CompTIA at the request of computer manufacturers wanting to improve the skills of technicians performing authorized au·thor·ize  
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.

2. To give permission for; sanction:
 warranty repairs. Today, more than 600,000 men and women around the world hold CompTIA A+ certification. The certification stays current with computer technology through an ongoing revision process. Classes are available in most cities, and study materials are widely available.

Prospective employees at Geeks On Call(R) must possess CompTIA A+ certification, have hands-on experience, pass written and oral exams Noun 1. oral exam - an examination conducted by spoken communication
oral, oral examination, viva, viva voce

exam, examination, test - a set of questions or exercises evaluating skill or knowledge; "when the test was stolen the professor had to make a new
, and demonstrate strong people skills before they are hired. After signing on, technicians are encouraged to study for and earn the CompTIA Network+(R) certification, which focuses on computer networking--an increasingly important issue for consumers and small business owners.

"We tell our technicians to keep earning certifications, to continue gaining valuable experience, and to hone their people- and project-management skills," Vanderslice said. "A person who takes this advice to heart is going to be sought after by customers and employers. Computers and computer networking
For the article on computer networks, see Computer network.


Computer networking is the engineering discipline concerned with communication between computer systems or devices.
 offer a great career path, and it's a wonderful business to be in."

For more information on CompTIA A+ and Network+ visit www.comptia.org. For more information on Geeks On Call(R), visit www.geeksoncall.com.

About CompTIA

CompTIA is a global trade association representing the business interests of the information technology industry. For more than 22 years CompTIA has provided research, networking and partnering opportunities to its more than 20,000 members in 102 countries. The association is involved in developing standards and best practices, and influencing the political, economic and educational arenas that impact IT worldwide. More information is at www.comptia.org.

About Geeks On Call(R)

Founded in 1999, Geeks On Call(R) initially served the cities of Norfolk and Virginia Beach Virginia Beach, resort city (1990 pop. 393,069), independent and in no county, SE Va., on the Atlantic coast; inc. 1906. In 1963, Princess Anne co. and the former small town of Virginia Beach were merged, giving the present city an area of 302 sq mi (782 sq km). , Va, where it experienced immediate success. Overwhelmed o·ver·whelm  
tr.v. o·ver·whelmed, o·ver·whelm·ing, o·ver·whelms
1. To surge over and submerge; engulf: waves overwhelming the rocky shoreline.

2.
a.
 by the public's hunger for dependable computer support, Geeks On Call(R) realized the only way to satisfy its ballooning customer base would be to franchise the company. In early 2001 Geeks On Call(R) launched its first franchise, and now it has 205 franchises operating in 14 states throughout America plus the District of Columbia District of Columbia, federal district (2000 pop. 572,059, a 5.7% decrease in population since the 1990 census), 69 sq mi (179 sq km), on the east bank of the Potomac River, coextensive with the city of Washington, D.C. (the capital of the United States). . Currently, Geeks On Call(R) offers service in the following states: Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Missouri, Maryland, Nevada, New Jersey, North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures


Area, 52,586 sq mi (136,198 sq km). Pop.
, Pennsylvania, Texas, Virginia, and Washington, D.C. To schedule fast, on-site computer support, call 1-800-905-GEEK. For more information on the services provided by Geeks On Call(R), log onto www.geeksoncall.com. To inquire about franchise opportunities, contact the World Headquarters at 1-888-667-4577.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 16, 2004
Words:604
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