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Cerplex and Packard Bell NEC Inc. Reach Agreement For $15+ Million Multiyear Outsourcing Contract.


TUSTIN, Calif.--(BUSINESS WIRE)--March 3, 1998--The Cerplex Group Inc. (OTC/BB:CPLX), a leading provider of electronic repair services, spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used.

Spare parts are also called “spares.
 and returns processing, Tuesday announced that it has reached an agreement with Packard Bell NEC (Packard Bell, The Netherlands, www.packardbell.com) A major PC manufacturer that is the consumer brand of NEC Computers International and the home computing market leader in the U.K. and much of Western Europe.  (PBNEC) Inc. to become the outsource provider for PBNEC's East Coast distribution and repairs operation currently located in Northboro, Mass.

Cerplex will provide Logistics Fulfillment, Vendor Management and Spare Parts Support Management including Field Replaceable Unit A Field Replaceable Unit or FRU is a circuit board, part, or assembly that can be quickly and easily removed from a personal computer or other piece of electronic equipment, and replaced by the user or a technician without having to send the entire product or system to a  (FRU (Field Replaceable Unit) A component that can be replaced on site. An FRU may be easily unplugged; however, it may also require the skill of a technician who has to open the case and carefully remove the unit. ) and whole unit repair, under its AUSM(SM) (Asset Utilization & Service Management) capabilities, at its Lawrence, Mass., facility. Cerplex will, as a part of the transition, transfer the existing PBNEC Northboro employees to Cerplex.

"Cerplex's goal is to be the best and most respected provider of service solutions to the leaders in the high-technology industry. We are pleased that one of those leaders, Packard Bell NEC, has chosen us to provide them that support utilizing our broad-based AUSM(SM) suite of services," said Phil Pietrowski, president of North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  operations for Cerplex.

Ron Rando, vice president customer service for Packard Bell NEC, commented: "Service, in all of its forms, is increasingly a differentiator between competitors in our marketplace. Our world class 'UltraCare' services offer total solutions for our customers covering everything from warrantee WARRANTEE. One to whom a warranty is made. Touchst. 181.  support for single units to the planning, integration, support and management of their entire information technology infrastructure.

"As a result of an extensive strategic review of the business and its required core competencies going forward, we determined that this move was clearly in the best interests of the corporation and its affected employees. We expect that this partnership with Cerplex will lead to greater service efficiencies, shortened response times and improved customer satisfaction."

Packard Bell NEC, a privately-held corporation, is the third-largest PC vendor in the world and second-largest in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 International Data Corp., an independent research firm based in Framingham, Mass. PBNEC develops, manufactures and markets a broad range of computer products, solutions and services to commercial, consumer, educational and government markets worldwide. The company markets its computers and peripherals globally under the Packard Bell, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98).

NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd.
 and Zenith Data Systems Zenith Data Systems (ZDS) was a division of Zenith founded in 1979 after Zenith acquired Heathkit, who had, at that time, recently entered the personal computer market. Zenith sold personal computers under both the Heath/Zenith and Zenith Data Systems names.  brand names.

Cerplex's Lawrence, Mass., operation employs 170 people. Cerplex employs 1,350 people worldwide. The AUSM(SM) capabilities at this location include repair of monitors, printers, modules, laptops, desktops and networks. Additional services provided at this site include systems reconfiguration, logistics, warehousing, disassembly dis·as·sem·ble  
v. dis·as·sem·bled, dis·as·sem·bling, dis·as·sem·bles

v.tr.
To take apart: disassemble a toaster.

v.intr.
1.
 and management of spare parts sales.

In addition to the Lawrence operation, Cerplex operates facilities in Ontario, Calif.; Livermore, Calif.; Louisville, Ky.; Newburgh, N.Y.; Enfield, U.K.; Leeds, U.K., and Lille, France.

About Cerplex

Cerplex is an independent provider of service outsourcing for the high technology industry. The company specializes in AUSM(SM) (Asset Utilization and Service Management) capabilities. Among these capabilities are: repair services, spare parts sourcing and service management focusing on the computer peripherals, office automation and communication markets.

Specialized post manufacturing capabilities include product repair, remanufacturing and conversion, parts sales and management, returns processing, and logistics and service administration. The company also offers contract manufacturing of high value products and calibration services in Europe. The company's custom developed programs can offer manufacturers and service providers a reduction in service costs, shortened response times, and improved customer satisfaction. The company has transportation hubs and specialized facilities in the United States and Europe that enable it to support the diverse needs of its global customers.

Visit Cerplex's homepage at www.cerplex.com.

On Jan. 30, 1998, Aurora Electronics Inc., a Delaware corporation, signed a definitive merger agreement with the company. As a result of the merger, Cerplex would become a wholly-owned subsidiary of Aurora. The merger is expected to be completed at the end of April 1998. Once the merger is complete, the merged companies will operate under the name of The Cerplex Group Inc. The merged companies will form one of the largest providers of high technology hardware service, repair, contract assembly, logistics, asset recovery and spare parts services worldwide.

CONTACT: The Cerplex Group Inc., Tustin

Robert W. Hughes, Senior VP and CFO See Chief Financial Officer.  

714/258-5331

or

Philip E. Pietrowski, President, North America

Operations, 714/258-5344
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 3, 1998
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