Cerner Deploys Identify Software for Healthcare System Support.Business Editors/Health/Medical Writers/High-Tech Writers RALEIGH, N.C.--(BUSINESS WIRE)--June 7, 2004 Identify's AppSight Black Box Software Accelerates Application Problem Resolution to Optimize optimize - optimisation Availability and Performance of Critical Healthcare Systems Identify(R) Software, the pioneer and leader in application support software, today announced that Cerner Corp. (NASDQ: CERN CERN or European Organization for Nuclear Research, nuclear and particle physics research center straddling the French-Swiss border W of Geneva, Switzerland. ) (Kansas City Kansas City, two adjacent cities of the same name, one (1990 pop. 149,767), seat of Wyandotte co., NE Kansas (inc. 1859), the other (1990 pop. 435,146), Clay, Jackson, and Platte counties, NW Mo. (inc. 1850). , Mo.), a leading supplier of healthcare information technology, has deployed Identify's AppSight(TM) application support system as part of its strategy to deliver the highest levels of service to its 1,500 healthcare clients worldwide. Cerner's solutions provide information and process support, across the continuum Continuum (pl. -tinua or -tinuums) can refer to:
"Our clients use our solutions to support effective, real-time clinical decision making across their enterprises," said Owen Straub, VP of Engineering at Cerner. "Our use of AppSight helps us deliver the highest possible service availability to support our clients' real-time needs." Identify's AppSight is an application support solution designed to accelerate and optimize the process for resolving all types of software application problems, especially when applications are running live in production. Operating like a black box flight recorder flight recorder Instrument that records the performance and condition of an aircraft in flight. Regulatory agencies require these devices on commercial aircraft to make possible the analysis of crashes or other unusual occurrences. in an aircraft, Identify's patented AppSight Black Box technology is software that captures a complete record of application execution -- the user experience, performance, configuration and even code-level information -- in one synchronized syn·chro·nize v. syn·chro·nized, syn·chro·niz·ing, syn·chro·niz·es v.intr. 1. To occur at the same time; be simultaneous. 2. To operate in unison. v.tr. 1. timeline
Timeline may refer to:
v. con·sumed, con·sum·ing, con·sumes v.tr. 1. To take in as food; eat or drink up. See Synonyms at eat. 2. a. by root cause analysis. By automating the problem resolution process with AppSight, Cerner is transforming problem resolution from an inefficient, manual process to a managed process with full visibility and communication across the entire support chain. With AppSight, Cerner can drive high quality service levels by minimizing both the service impact of an application problem and the chance of the problem reoccurring. "On a monthly basis, we would typically come across 2 or 3 client issues that would require us to go out to the client's site to better understand and respond to a particular issue. With AppSight Black Box, we are able to quickly pinpoint the problem remotely and then work to solve it without incurring in·cur tr.v. in·curred, in·cur·ring, in·curs 1. To acquire or come into (something usually undesirable); sustain: incurred substantial losses during the stock market crash. 2. the cost of sending out our IT support 'SWAT' team," said Straub. "With Identify's complete application support solution, we can facilitate a productive dialog between our teams in order to resolve client application issues quickly and cost effectively." About Cerner Corp. Cerner Corp. is taking the paper chart out of healthcare, eliminating error, variance The discrepancy between what a party to a lawsuit alleges will be proved in pleadings and what the party actually proves at trial. In Zoning law, an official permit to use property in a manner that departs from the way in which other property in the same locality and waste in the care process. With more than 1,500 clients worldwide, Cerner is the leading supplier of healthcare information technology. The following are trademarks of Cerner: Cerner and Cerner's logo. (Nasdaq:CERN), www.cerner.com. About Identify Software Identify Software, the pioneer and leader in application support software, is driven to help enterprises and software vendors accelerate the application problem resolution process to optimize business-critical application support processes. Hundreds of customers rely on Identify's application support solutions to reduce application support costs and improve business service. Founded in 1996, Identify is a global company headquartered in Tel Aviv Tel Aviv (tĕl əvēv`), city (1994 pop. 355,200), W central Israel, on the Mediterranean Sea. Oficially named Tel Aviv–Jaffa, it is Israel's commercial, financial, communications, and cultural center and the core of its largest , with operational headquarters in Raleigh, N.C., and offices throughout the U.S., Europe, and Asia-Pacific. For more information about Identify, please visit www.identify.com or call 800.364.5467. |
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