Ceon Announces Siebel Validation; Ceon Successfully Integrates It's On with Siebel eBusiness Applications.Business Editors & High-Tech Writers REDWOOD CITY Redwood City, city (1990 pop. 66,072), seat of San Mateo co., W Calif., on San Francisco Bay; inc. 1868. Manufactures include commmunications, electrical, electronic, and medical equipment. , Calif.--(BUSINESS WIRE)--Sept. 24, 2001 Ceon Corporation, the Intelligent Service Fulfillment Company, announced today that the integration of the Ceon It's On(TM) order management and automated provisioning The ability to set up new communications services for customers automatically. Carriers use automated provisioning to set up their network based on customers' requirements. Such systems control all network devices from a central console and greatly speed up deployment time from days to application suite version 3.1 and Siebel eBusiness Applications version 6.0, including Siebel eCommunications, has been successfully validated by Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. . Siebel Systems, Inc. (Nasdaq:SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. The integration of Ceon It's On and Siebel eCommunications provides real-time communications network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. and service availability information, enabling carriers to promote and fulfill the right offers to the right customers in a single interaction, leading to increased customer satisfaction and increased revenues. With instant access to bundled broadband product information, customer service representatives can determine service availability while the customer is still on the line. Once service availability is confirmed, the combined solution then facilitates "one-touch" flow-through service and order provisioning to help broadband service providers deliver service on-time, every time, all at carrier class scale with transaction integrity. "This integrated solution takes all the guesswork out of determining what products or services can or should be sold to the customer," said Jack Methven, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Ceon Corporation. "A service representative can immediately assess the customer's request against a carrier's current service availability. This dynamic ability makes the service provider's job much easier and the customer's experience much more satisfying." "Siebel Systems is committed to partnering with leading software providers like Ceon to deliver solutions that increase the return on investment and lower the total cost of ownership experienced by our customers," said Michael Straub, Alliances Technical Director at Siebel Systems. "The integration of Ceon It's On and Siebel eCommunications provides a unique and seamless order management solution that helps service providers improve operational efficiency and enhance customer satisfaction." Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel eBusiness Applications and validated partner solutions, Siebel Systems' customers can pursue a best-in-class software acquisition strategy and quickly deploy the very best solution available. About Ceon Ceon is a pioneer in offering next generation OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. software that empowers broadband service providers to create, manage and deliver voice, video, and data service bundles independent of the underlying network. Its Service/Product Management, Order Management and Event-based Automated Provisioning solution gives service providers a competitive advantage by lowering error rates, allowing faster time to revenue and creating the flexibility to bundle multiple services for higher profits. A privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. headquartered in Redwood City, Calif., Ceon has sales and solutions centers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe. For more information visit www.ceon.com. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for indentification purposes only. |
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