Centurion Wireless Technologies Expands Customer Service Capabilities.Business/High-Tech Editors LINCOLN Lincoln, city and district, England Lincoln, city (1991 pop. 79,980) and district, Lincolnshire, E England, in the Parts of Kesteven, on the Witham River. , Neb.--(BUSINESS WIRE)--April 24, 2002 Extended call center hours, expanded customer service personnel and new technical assistance line provide additional levels of support Centurion Wireless Technologies, Inc., the leading manufacturer of antennas and power products for wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. , today announced the broad expansion of its customer service and technical support capabilities. Centurion's toll free call center now serves OEM's, distributors and other Centurion customers coast to coast, throughout their entire business day. Not only has Centurion added additional hours to its customer service but the company has also increased its customer service staff by 100%. To supplement the additional hours and personnel, Centurion has created a new technical support line to be serviced by engineers who will address technical questions and issues. "We are thrilled thrill v. thrilled, thrill·ing, thrills v.tr. 1. To cause to feel a sudden intense sensation; excite greatly. 2. To give great pleasure to; delight. See Synonyms at enrapture. to be able to offer customer service that not only meets any type of customer need, but that is also convenient to new and potential customers on a national basis," said Gary Kuck, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Centurion. "This expansion represents Centurion's commitment to complete customer satisfaction throughout every stage of our relationship with customers, from the initial sale through product implementation and technical support." U.S. customers in each time zone can now call the toll free sales line at 800/228-4563 at times convenient to their locale (programming) locale - A geopolitical place or area, especially in the context of configuring an operating system or application program with its character sets, date and time formats, currency formats etc. Locales are significant for internationalisation and localisation. from 6:00 am to 8:00 pm Central Time. To continually con·tin·u·al adj. 1. Recurring regularly or frequently: the continual need to pay the mortgage. 2. meet the need of its customers, which include leading mobile device manufacturers, design engineers, automakers and distributors across the globe, Centurion leverages its worldwide network of sales, customer support, engineering and manufacturing capabilities. Centurion's complete vertical integration allows them to control the entire design to manufacturing process, delivering the fastest speed to market time, highest quality and cost-effective antenna and power products. Centurion has set the bar for rigorous test and measurement standards and equipment to guarantee the highest levels of quality, durability du·ra·ble adj. 1. Capable of withstanding wear and tear or decay: a durable fabric. 2. and reliability. The company also recently announced their QS9000 registration, the industry's highest mark of manufacturing quality. Centurion is one of the only antenna manufacturers to receive this certification. About Centurion Wireless Technologies, Inc. Centurion is the leading designer and manufacturer of antennas and power products for wireless communications. Industry leading manufacturers of automobiles, mobile phones, handheld devices, PDA's, and professional business radios have relied on the quality and reliability of Centurion's products for almost 25 years. Centurion offers in-house custom design, tooling, mold mold, name for certain multicellular organisms of the various classes of the kingdom Fungi, characteristically having bodies composed of a cottony mycelium. The colors of molds are caused by the spores, which are borne on the mycelium. fitting and production to provide a complete turnkey See turnkey system. solution to fit any customer-specific need. With 80 design engineers in five design centers around the globe, Centurion has one of the largest and most talented R&D teams in the industry. For more information, please visit www.centurion.com |
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