Centra Customer Named a 2003 Technology ROI Award Winner by Baseline Magazine and Nucleus Research.

Business Editors/High-Tech Writers

LEXINGTON, Mass.--(BUSINESS WIRE)--July 8, 2003

Wachovia Corp. Realizes Significant Travel and Telecommunication Cost Savings with Centra-powered Web collaboration

Centra Software, Inc. (NASDAQ: CTRA), a leading provider of application software and services for real-time enterprise collaboration (RTEC), today announced that Baseline magazine, a Ziff Davis Media publication, and Nucleus Research, a global research and advisory firm, have named Centra customer Wachovia Corporation a winner in the first annual Technology ROI Awards program. The awards honor companies that have delivered great, verifiable bottom-line results from the deployment of new information systems.

The fifth largest bank holding company in the United States, Wachovia won in the Justification category, leveraging Centra's real-time collaboration application to create a virtual classroom environment for employee training. In addition to powerful results such as expanded reach to employees nationwide, improved scheduling of classes, and training on demand, Wachovia calculated that its Centra-powered virtual classroom environment resulted in travel and telecommunications cost savings estimated in excess of $1 million over the first three years.

Winners were honored at a special ceremony on June 10, 2003, at the InterContinental Hotel, The Barclay in New York City. Synopses of the winning strategies appear in the June edition of Baseline magazine. Detailed case studies appear at www.roiawards.com.

"Centra is honored to be a part of Wachovia's success, and we congratulate them on winning the prestigious Technology ROI award," said Leon Navickas, Centra's chairman and CEO. "Wachovia has a dedicated team that has fully leveraged the power of Centra-powered Web collaboration for its business - driving employee productivity, accelerating delivery of mission-critical communications, and realizing significant cost savings."

The Technology ROI Awards are divided into several deployment categories - projects that demonstrate the greatest return on investment over a three-year period. An overall grand prizewinner is awarded to one organization that shows the greatest return on investment and impact on its business.

Baseline editors, Nucleus Research analysts and a panel of judges selected the winners. They included: Robert Madore, CFO of New York & Co., Gene Trudell, CIO of U.S. Steel; and Sateesh Lele, CIO and CTO of Build-to-Order Inc. Each winner submitted detailed benefit and cost summaries from their information technology projects, which were reviewed and verified by Nucleus Research.

In order to qualify, nominees had to be headquartered in the United States and have annual corporate revenue of at least $50 million. Projects had be installed and in operation no later than January 1, 2001. Entrants could not be developers of digital hardware, software or services for commercial sale to other enterprises; however, they could nominate customers as entrants.

"Baseline magazine provides business leaders and technology executives with a practical guide to planning, deploying and measuring the implementation of information systems," said Tom Steinert-Threlkeld, editor-in-chief, Baseline magazine. "The Technology ROI awards are presented to those organizations that deployed systems that demonstrated extraordinary returns on their initial investment. These projects showed that information technology does matter to the success of American companies. Congratulations to all of the winners."

"This year's winners applied sound metrics and decision-making criteria to their IT deployments, and are managing them with the same rigor they use to manage other capital assets," said Ian Campbell, CEO of Nucleus Research. "By using quantifiable financial analysis across every stage of the deployment lifecycle, they have been able to eliminate the guesswork from their IT deployments and generate outstanding ROI."

About Baseline

Baseline, published by Ziff Davis Media, is a practical guide to costing and managing the deployment of leading-edge information systems. Through case studies, news stories, company dossiers and financial tools, the publication provides technology leaders and business executives with a detailed look at how their peers are implementing information technology. The success or failure of each implementation is measured by the company's actual progress against "baseline" expectations of financial returns and technology deliverables. Please visit www.baselinemag.com for recent issues.

Nucleus Research

Nucleus Research is an independent global research and advisory firm that provides CFOs and CIOs with the financial and technology expertise they need to evaluate and manage their information technology investments the same way they evaluate and manage other capital investments. The company was founded in 2000 by former senior executives from International Data Corp., Dataquest and AMR Research, and is headquartered in Wellesley, Mass., with additional offices in London and Paris. More information can be found at www.NucleusResearch.com.

About Ziff Davis Media Inc.

Ziff Davis Media Inc. is a special interest media company focused on the technology and game markets. In the United States, the company publishes 10 industry leading business and consumer publications: PC Magazine, eWEEK, Baseline, CIO Insight, Electronic Gaming Monthly, Xbox Nation, Official U.S. PlayStation Magazine, Computer Gaming World, GameNow and GMR. There are 38 foreign editions of Ziff Davis Media's publications distributed in over 63 countries worldwide. In addition to producing companion sites for all of its magazines, the company develops tech enthusiast sites such as ExtremeTech.com. Ziff Davis Media provides custom publishing and end-to-end marketing solutions through its Integrated Media Group, industry analyses through Ziff Davis Market Experts and produces seminars and Webcasts. For more information, visit www.ziffdavis.com.

About Centra

Leading with a proven track record of helping more than 1,200 organizations increase revenue and improve business performance, Centra offers enterprise application software that enables organizations to deliver real-time communication, collaboration and learning across the extended enterprise. Centra offers solutions that deliver enhanced integration of real-time collaboration capabilities with departmental business processes, such as sales and marketing, and virtual teamwork. Available in 13 languages, Centra applications can be deployed as on-site software or through our ASP service and are supported by an active ecosystem of value-added partners, including Microsoft, Oracle, Siebel, Deloitte Consulting, EDS and Cisco. Organizations across every major industry and market sector choose Centra, including Cadbury Schweppes, McKesson, Sysco, Viacom and Stanford University. Headquartered in Lexington, Massachusetts, Centra serves a worldwide customer base throughout the Americas, Europe, Asia and Australia. For more information, visit www.centra.com.

Centra is a registered trademark of Centra Software, Inc. All other trademarks referenced herein are the property of their respective owners.