Centigram Secures Contract to Provide Voice Messaging for 360 Communications.SAN JOSE, Calif.--(BUSINESS WIRE)--Feb. 23, 1998-- Centigram cen·ti·gram n. A metric unit of mass equal to one hundredth (10-2) of a gram. centigram one-hundredth of a gram; abbreviated cg. Upgrades 30 Voice Messaging Servers, Increasing Messaging Capabilities and Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services Centigram Communications Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CGRM CGRM Computer Graphics Reference Model (ISO) ), a leading global provider of advanced messaging and communication solutions, today announced it has reached an agreement with Chicago-based 360 Communications (NYSE NYSE See: New York Stock Exchange :XO) to upgrade the cellular company's Centigram communications servers to the Series 6 model 640 messaging platform. The upgrade will provide 360 Communications' customers with enhanced services from Centigram's Series 6 communications server. 360 Communications is primarily using the Series 6 messaging server for voice mail and voice mail notification. Voice mail notification alerts users when new and urgent messages have arrived. This notification occurs at any designated number, including home, phone or pager. The agreement also includes expanded support services from Centigram's Customer Care Program, and an option for Centigram's industry-leading Market Leadership Program. Centigram's Series 6 platform contains a common software base and all three models of Series 6 share the same user interface, saving users time and money. The Series 6 platform also offers full hard disk redundancy on all models to eliminate data loss due to drive failure. Because of its flexible and scalable design, Centigram's Series 6 messaging server allows users to seamlessly and efficiently increase system resources, add new applications and features or upgrade to another model. "This commitment reflects our valued, relationship with 360 Communications," said Jim Donnelly, vice president of US Sales and Service for Centigram's Service Provider Business Unit. "This upgrade continues to demonstrate our commitment to our service provider customers to help them increase their revenues and the loyalty of their end-users." Centigram's Customer Care is a suite of pre- and post-installation support services, including educational programs and project management services, tailored to meet individual operator requirements. The Market Leadership Program is the first in the industry to deliver a comprehensive, fully integrated program designed to increase and expand providers' revenue streams, maximize resources to reduce costs, and create market leadership. The Market Leadership Program focuses on topics such as Sales Planning and Tracking and Customer Support Requirements. Chicago-based 360 Communications is the second largest publicly held wireless communications provider in the U.S., providing wireless voice data services to nearly 2.6 million customers in more than 100 markets throughout 15 states. The company also offers residential long distance and paging services. 360 Communications is located on the World Wide Web at: http://www.360.com. Centigram's Service Provider Division delivers industry-leading voice messaging and call management applications and services for network operators that increase their market penetration and accelerate revenue generation. The division supports, markets and sells to wireline (PTT (1) (Postal, Telegraph & Telephone) The governmental agency responsible for combined postal, telegraph and telephone services in many European countries. (2) See push-to-talk. PTT - Post, Telephone and Telegraph administration , RBOC (Regional Bell Operating Company) The Bell telephone companies that were spun off of AT&T by court order in 1984 (the Divestiture). Also known as the "Baby Bells," the initial seven RBOCs were Nynex, Bell Atlantic, BellSouth, Southwestern Bell, US West, , independent telcos and cable telephony companies) and wireless (analog, CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. , GSM, PCN 1. PCN - Program Composition Notation. 2. (communications) PCN - Personal Communication Network. , PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA). , and paging companies) service providers. Centigram has delivered enhanced services platforms for more than 10 years and has customers in more than 48 countries on six continents. Centigram Communications Corporation (NASDAQ:CGRM) is a leading global provider of wireless and wireline messaging and communications solutions that integrate voice, data and facsimile information and make it accessible through a telephone or a PC. The Series 6 platform is based on industry-standard hardware and software. Centigram is headquartered at 91 East Tasman Drive, San Jose, CA. Centigram is located on the World Wide Web at: http://www.centigram.com and has sales and support offices in North America, Europe, Asia, Latin America, and Australia. -0- All trademarks and registered trademarks are the property of their respective owners. CONTACT: Centigram Communications Corporation Bev Rindfleisch, 408/428-3722 bev.rindfleisch@centigram.com or Miller/Shandwick Technologies Wendy Unland, 650/962-9550 wunland@miller.shandwick.com |
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